Table Games Dealer

Table Games Dealer - 33154We are currently looking for a Part Time 38 Table Games Dealer to join our team located at Riverwind Casino.Summary: Deal casino table games as assigned in order to provide a courteous and entertaining experience for all guests and generate revenue for the department.Responsibilities:Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiencyCompletes all training and development requirements and participates in continuing education opportunitiesWorks in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all typesMaintains a clean, organized work area and ensures a safe environmentMaintains and promotes professionalismPunctual and consistent in meeting start time, work schedule, attendance and other assigned work time metricsAdheres to Chickasaw Nation dress code standardsMaintains knowledge of and follows all rules, regulations, policies and guidelines for assigned areaCleans assigned areaDeals assigned table games including roulette, craps, blackjack and other card gamesEscalates problematic customer issues to the next level supervisor to provide a timely resolution to ensure maximum level of customer satisfactionMaintains security of games and monies by remaining at the assigned table and keeping visual contact with customers, game layout and chip rack at all timesProvides instructions to guest when requested or as assigned in order to encourage gaming activityCoordinates with Casino Operations and Surveillance to detect and prevent attempts to cheat and to identify floor irregularities to ensure game integrity and protectionPerforms all other duties as assignedCompetencies:Able to follow instructions, both written and oralCard and Table Games complianceAble to adhere to all scheduling and attendance requirementsHonesty, truthfulness, reliability, accountabilityAble to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelinesRead, understand, apply, and retain knowledge of Title 31 subject matterAble to verbally communicate in a professional and positive manner with other team members, departments, guests and managementUses voice in authoritative mannerSkills:Experience: Essential: No prior experience requiredEducation: Essential: High School, GED or EquivalentCredentials: Essential: Pass gaming background check CDNC certified blackjack dealer Gaming license or permit as required by assigned positionWorking Conditions: Essential: May work where cigarette smoking occurs Bright and Flashing lights Fast-paced environment May work in loud or noisy areas Noisy Potential exposure to blue and or white light Communications written, verbal May be required to assist individuals with unmanaged emotions Pass pre-employment drug test Hand-eye coordination, reach and grasp Manual dexterity Sitting up to 100% of shift Standing up to 100% of shift Visual acuity for detail, distance, color, depth perception Walking up to 25% of shift May work day shift May work evening shift May work holidays May work night shift May be on-call May work rotating shifts May work weekend shiftTraining It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.Mission, Vision & Core Values Mission: To enhance the overall quality of life of the Chickasaw people. Vision: To be a nation of successful and united people with a strong cultural identity. Core Values: The Chickasaw People Cultural Identity Servant Leadership Selflessness Can Do Attitude Perseverance Stewardship Trust and Respect Loyalty Honesty and Integrity Teamwork