Veterinary Receptionist

Job Description

Job Description

Description

Are You Passionate About Pets and People?

Do you thrive in a fast-paced veterinary environment where no two days are the same? Cahaba Valley Animal Clinic is seeking a Full-Time Veterinary Receptionist / Client Service Representative (CSR) who is compassionate, organized, and dedicated to exceptional client service.

As the first point of contact in our animal hospital, you will create a welcoming, professional, and efficient experience for pets and their families. If you enjoy working with animals, love helping people, and can confidently manage phones, scheduling, and client communication, this could be the perfect opportunity for you.

What You'll Do:

Client Experience & Front Desk Operations

• Greet clients and pets with warmth, professionalism, and empathy
• Manage appointment scheduling, confirmations, and cancellations
• Maintain smooth front desk flow in a busy veterinary clinic
• Answer multi-line phones and provide accurate information about services

Communication & Support

• Educate pet parents on services and general pet care guidance
• Coordinate with veterinarians and veterinary technicians to support patient care
• Handle client questions and concerns with professionalism and a solutions-focused approach

Administrative & Financial Responsibilities

• Process payments and manage client accounts accurately
• Enter and maintain precise client and patient records in our electronic medical record (EMR) system
• Ensure all documentation and transactions are completed efficiently

What We’re Looking For:

Preferred Qualifications:

• 1–2 years of experience as a Veterinary Receptionist or Veterinary CSR
• Experience in a veterinary clinic, animal hospital, or medical office setting

(If you’re a quick learner with strong customer service skills and a passion for veterinary medicine, we’re open to training the right candidate.)

Key Skills:

• Excellent verbal and written communication
• Strong multitasking and organizational abilities
• Calm, professional demeanor in high-volume environments
• Comfortable using scheduling software and medical record systems
• Team-oriented mindset with a willingness to support clinic operations
• Flexible availability (minimum four days per week, including rotating Saturdays)

Why Join Cahaba Valley Animal Clinic?

We believe a strong veterinary team is built on respect, collaboration, and meaningful support. As a full-time team member, you’ll enjoy:

• Competitive hourly pay based on experience
• Comprehensive benefits package (medical, dental, vision insurance)
• 401(k) with company match
• ⏰ Paid Time Off (PTO)
• Employee discounts on veterinary services and products
• Professional development and ongoing training opportunities
• A positive, supportive team culture focused on collaboration and growth

At Cahaba Valley Animal Clinic, we are committed to delivering compassionate veterinary care while creating a welcoming and organized experience for every client. If you’re ready to grow your career as a Veterinary Receptionist in Alabama and make a difference for pets and their families, we’d love to connect with you.

Apply today and become the welcoming face of Cahaba Valley Animal Clinic.