Event Server

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Events Server. Are you someone who is passionate about people,driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more".....

As an Event Server at Arlo Williamsburg, you will be expected to have a first-rate knowledge on event services in different styles, from cocktail style events to synchronized plated dinners. During events, your responsibilities will include, but are not limited to:

RESPONSIBILITIES AND AUTHORITIES:

• Review all Banquet Event Orders (BEOs) to ensure flawless execution of large parties and special events.

• Serving canapes and serving food for all services.

• Taking food and beverage orders with a full knowledge of our menu.

• Bussing and polishing glassware, flatware, and plate ware.

• Assist in the cleaning and storage of any and all event items and event spaces.

• Ability and experience providing exceptional and quality service to high profile celebrity and VIP clientele.

• Assist with the set-up, breakdown & decorations in the event space as needed.

• Assist in the cleaning and storage of any and all event items and event spaces.

• Respond promptly, professionally, and appropriately to guest and staff concerns.

• Maintain a high level of cleanliness and adhere to all sanitary and safety standards.

• Foster a welcoming and pleasant atmosphere for dining and entertainment.

• Anticipate guest needs and consistently exceed service expectations.

• Exhibit dependability by following instructions, responding to management direction, and completing tasks in a timely manner.

• Collaborate effectively with the team while balancing individual responsibilities.

• Take initiative, demonstrate accountability, and clearly communicate with both guests and colleagues to resolve issues.

• Maintain professionalism and composure in a fast-paced environment.

• Accurately relay information regarding orders, allergies, and special requests to the Event Captain, Event Manager, and/or appropriate team members.

• Handle guest complaints with a positive attitude and promptly notify management whenever a guest is dissatisfied.

• Going above and beyond to accommodate requests.

Qualifications:

• Minimum 2 years' experience in hospitality, preferably in catering or as a server

• Ability to learn and quickly present menu items

• Ability to carry drinks and glassware on a serving tray

• Ability to partner with a variety of individuals including guests, clients, colleagues and managers

• Superb organization and listening skills.

• Demonstrate reliable attendance and punctuality

• Demonstrate clear written and verbal communication skills

• Able to work in a team environment and welcome feedback and direction

• Capable of standing for prolonged periods of time up to 10+ hours

• Lifting and moving venue furniture up to 50 lbs.

• Ability to reach, bend, stoop, climb up and down stairs, walk, carry multiple objects

• A positive and prompt work ethic

• General wine and cocktail knowledge a plus.

Salary: $40.00/ Hour