Patient Access Coordinator

Part Time Night Shift Patient Access Coordinator

Fairfax Behavioral Health, founded in 1930, is a private, free-standing mental health hospital that specializes in psychiatric and detox treatment. We strive to meet and respond to the needs of our community by offering a continuum of care and evidenced-based programs at multiple locations within our region. We have behavioral health facilities and services located in Kirkland, Everett and Monroe, Washington. Mental and behavioral health challenges are a growing concern within our communities. Whether it is ourselves or a loved one, we will all likely be affected by behavioral health and mental disorders or illness. This drives our passion for providing evidenced-based outpatient and inpatient psychiatric treatment programs with successful outcomes.

Fairfax is looking for a Part time Night Shift Patient Access Coordinator to join our Intake team. (Fri, Sat, Sun 11pm-7:30am) The Patient Access Coordinator (PAC) is primarily responsible for answering and appropriately managing incoming telephone calls; scheduling patient assessments/appointments; creating and updating patient pre-registrations including verification of benefits and financial counseling; setting certain expectations for patients regarding their services, and responding to customers' information needs. The PAC is also cross-trained and utilized as a Hospital Services Representative (HSR), thereby assuming the responsibilities associated with the patient discharge/check-out function. Additionally, the PAC is responsible for performing various administrative and clerical duties required to support these functions and, on an as-needed basis, may be required to perform other tasks.

Qualifications:

• Education: High school diploma or G.E.D. equivalent required.
• Experience: At least two years working experience in a hospital or Dr. Office setting helpful.
• Strong background in customer service.
• Excellent written and verbal communication skills.
• General knowledge of patient accounting which includes billing and reimbursement requirements.
• Computer skills and ability to interact with all types of customers.

Work hours: 11pm-7:30am (MUST BE Work every other weekend)

Benefit Highlights:

• Challenging and rewarding work environment
• Career development opportunities within UHS and its Subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Generous Paid Time Off
• Free Basic Life Insurance
• Tuition Reimbursement

About Universal Health Services:

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.