Heavy Equipment Technician (Field)

Heavy Equipment Technician (Field)

Join Komatsu and be part of something big

Schedule: First Shift, Monday through Friday

Hourly Pay: $28 - $52 per hour depending on experience

Location: Sparks, Nevada, USA, 89431

Company Overview: At Komatsu, we lead the construction and heavy equipment industry with cutting-edge technology and innovative solutions that enhance efficiency, safety, and sustainability. If you have experience maintaining and repairing construction equipment, cranes, diesel engines, on-highway truck and bus, marine and industrial equipment we would like to talk to you about transitioning your knowledge and experience through extensive training to work on Komatsu and the allied OEM products we represent.

Why Join the Komatsu Company-Owned Dealer West Team:

• Competitive Compensation
• Career Planning and Advancement
• Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more
• Tool allowance to ensure you have the best equipment for the job
• Training Opportunitiesand working for an OEM owned dealership!

Job Overview: In this role, you will contribute to maintaining and repairing equipment crucial to our operations, applying your technical skills and problem-solving abilities to ensure optimal performance. This position supports work happening at our customer facilities. Join us in a career that not only challenges and rewards but also evolves with the industry advancements and your professional aspirations. This person will initially work out of our Sparks, NV location familiarizing themselves with Komatsu operations before moving into a service truck.

Key Job Responsibilities:

• Achieve and maintain an annual repair efficiency rate of at least 85% by delivering high-quality mechanical repairs and services.
• Ensure that rework hours are kept under 3% of total billed hours to maximize efficiency and customer satisfaction.
• Adhere strictly to standardized repair times and actively work toward meeting or exceeding balanced scorecard objectives, contributing to overall company performance metrics.
• Prioritize health and safety in every task, strictly following all regulatory and company policies to maintain a secure working environment.
• Accurately maintain detailed documentation related to repair processes, parts used, and time spent, while implementing contamination control measures to protect equipment integrity.
• Provide precise and timely quotes for repair services, maintaining transparent communication and exceptional customer service at every stage.
• Diagnose mechanical and technical issues using advanced troubleshooting procedures, ensuring all repairs are thoroughly tested, validated, and meet quality standards before completing work orders.
• Apply systematic failure analysis techniques to diagnose complex problems effectively, facilitating long-term solutions and minimizing recurring issues.

Qualifications/Requirements:

• Minimum requirement of a high school diploma or GED; Associate Degree in Diesel Technology or related field is highly preferred.
• CDL preferred
• At least 5 years of hands-on experience in a similar mechanical or field technician role, or an equivalent combination of education and practical experience.
• Demonstrated strong communication skills, capable of providing excellent customer interactions and clear reporting.
• Proficiency with fundamental arithmetic required for precise measurement and calculation during repairs.
• Competency in basic computer applications necessary to manage work orders, documentation, and communication tools.
• Exceptional troubleshooting skills with the ability to swiftly and accurately diagnose mechanical problems.
• Solid mechanical aptitude with familiarity in diesel engines, heavy machinery, or related equipment technologies.
• Flexibility to work varied schedules, including potential shift work, to meet operational demands efficiently.

Diversity & Inclusion Commitment: At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information: Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future.