Principal Product Manager, Agentic Evals

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.Principal Product Manager, Agentic EvalsIntroduction to The Team:The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our focus on customer-centric innovation enables us to develop products that build loyalty and repeat business. We partner closely with teams across Expedia Group to drive growth and achieve results for our customers and the company. Expedia Group powers travel for everyone, everywhere. As AI becomes core to how travelers plan, book, and manage their trips, our ability to evaluate quality, safety, and performance becomes essential. You will build the frameworks and tools that ensure every AI experience meets a high standard of clarity, accuracy, and trust.The Core AI Experiences team defines the foundational methods for evaluating AI across the company. We create the metrics, tooling, and processes that guide how teams measure accuracy, safety, latency, helpfulness, and long-term traveler outcomes.In this role, you will lead the strategy and build-out of Expedia Group’s AI evaluation framework. You will work closely with engineering, data science, and product teams to drive consistency and support decisions grounded in evidence. Your work will influence every AI-powered experience across Expedia Group and set the bar for quality, safety, and trust company-wide.In this Role You Will:Define Expedia Group’s AI evaluation framework, principles, and adoption strategyBuild tools and workflows that support reliable, scalable measurement across brandsPartner with engineering and data science on metric design, instrumentation, and model evaluationEstablish clear, durable standards for accuracy, safety, transparency, and performancePublish evaluation insights, scorecards, and recommendations that shape roadmapsInfluence strategic decisions on AI investments and risk managementDrive alignment across product, engineering, data science, and platform teams on evaluation strategy, standards, and prioritizationCreate governance models that ensure consistency and responsible deployment at scaleShape cross-team operating models and evaluation practices that guide how AI products are built and deployed across the companyMinimum Requirements: Bachelor's degree in a technical, quantitative, or related field, or equivalent practical experience.10+ years of product management experience, including significant work with AI, ML, data platforms, or evaluation systemsStrong technical depth and experience partnering with DS/ML teamsProven ability to build frameworks, metrics, or tools that scale across large organizationsExperience with model evaluation, instrumentation, experimentation, or system reliabilityStrong written and verbal communication that brings clarity to complex technical spacesTrack record of influencing cross-functional leaders and driving alignmentPreferred QualificationsExperience building evaluation platforms, ML tooling, or governance frameworksFamiliarity with LLM behavior, model evaluation methods, or prompt testingUnderstanding of trustworthy AI principles, safety evaluation, and failure-mode analysisThe total cash range for this position in Seattle is $224,000.00 to $313,500.00. Employees in this role have the potential to increase their pay up to $358,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Jose is $242,000.00 to $338,500.00. Employees in this role have the potential to increase their pay up to $387,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.Benefits and perksExpedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at .Accommodation requestsExpedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at .About Expedia GroupExpedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.Important noticeEmployment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is .Equal OpportunityExpedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.SummaryLocation: Washington - Seattle Campus; USA - California - San JoseType: Full time