Deduction Resolution Specialist-Non Trade (Corporate Office Austin or Willmar, MN)

Deduction Resolution Specialist - Non Trade - Corporate Office

Hormel Foods Corporation, based in Austin, Minnesota, is a global branded food company with over $12 billion in annual revenue. Its brands include PLANTERS, SKIPPY, SPAM, HORMEL NATURAL CHOICE, APPLEGATE, WHOLLY, HORMEL BLACK LABEL, COLUMBUS, JENNIE-O and more than 30 other beloved brands. The Company is a member of the S&P 500 Index and the S&P 500 Dividend Aristocrats, was named one of the best companies to work for by U.S. News & World Report and one of America's most responsible companies by Newsweek, was recognized by TIME magazine as one of the World's Best Companies and has received numerous other awards and accolades for its corporate responsibility and community service efforts. For more information, visit This position reports to Tahylis Fermin, Supervisor of Non-Trade.

Relocation is not eligible for this role.

Responsibilities:

• Performs research and resolution duties associated with deductions and credit types in a team environment. This includes identifying, researching, collecting appropriate supporting documentation and determining the appropriate resolution in an audit compliant manner.
• Uses time management skills to code deductions, submit backup and identify new trends for assigned customers.
• Works directly with external customers, field sales and others within Hormel in order to resolve open items.
• Processes and approves credit resolutions using the High Radius application.
• Collaborates with team members and other areas for the purpose of deduction prevention and process improvement.
• Handles identification, invoice preparation and collection of invalid deductions.

Qualifications:

Required

• Demonstrated pattern of initiative.
• Strong problem solving and decision-making skills.
• Well-developed written and verbal communication skills.
• Well-developed interpersonal and organizational skills.
• Proven customer service experience.
• Proven ability to make independent decisions and work under minimal supervision.

Preferred

• Experience with Oracle Billing and Accounts Receivable, Hormel Decision Support (HDS), Pricing Warehouse and High Radius.
• Proficiency in the Windows environment including Microsoft Word and Excel.
• Post high school accounting classes or accounting related experience.

At Hormel Foods, base pay is one part of our total compensation package and is determined within a range. The base hiring pay range for the Deduction Resolution Specialist role is between $18.75 - $26.25 per hour, and your actual base pay within that range will depend upon a variety of factors including, but not limited to, job-related knowledge, skill set, level of experience, and geographic market location.

Benefits: Other components of Hormel Foods' total compensation package include comprehensive medical, dental, and vision coverage, discretionary annual merit increases, bonuses and profit sharing, 401(k) with employer match, stock purchase plan, paid time off, free two-year community/technical college tuition for children of employees, and more.