Marketing Services Representative

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is based in our Downers Grove, IL office. This role is hybrid 3 days a week in office and 2 days a week remote.

Job Purpose
This Position Is Responsible For Supporting Sales Representatives Or Account Management Personnel In The Prospecting, Acquiring, Or Renewing Business. Duties Vary Based On Market And Type Of Role Supporting And May Include Any Of The Following: Building Relationships With Customer Representatives/Brokers, Researching And Coordinating The Resolution Of Customer Issues, Preparing And Analyzing Reports, Participating/Leading Enrollment Meetings, Gathering Information For RFPs, Preparing Or Implementing New Accounts Or Renewals, And Travel To Customer Sites.

Job Responsibilities:
• Support Sales or Account Management personnel to assist in prospecting, acquiring or renewing business.
• May conduct research for prospective business.
• Research inquiries received from customers, Brokers, or company representatives.
• Relay information to Sales or Account Management personnel or responds directly to customer or company representative.
• May coordinate meetings.
• Gather data, create and/or maintain databases.
• Participate in enrollments. Prepare materials for enrollment sessions.
• Prepare documentation for prospective or existing customers. Review forms received for completeness.
• Develop relationships with customer representatives.
• May respond to questions from prospect regarding benefit information and available benefit options.
• May include some travel.

JOB REQUIREMENTS:
* Bachelor Degree and 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 5 years of experience in health care management in a marketing service representative role OR 5 years of experience in sales/marketing or health care management/claims/provider service experience involving processing or coordination of services for health care clients.
* State Insurance License(s) or obtain State Insurance License(s) within required time frame per state regulations.
* Organizational and decision-making skills; written and verbal communications skills including telephone skills.
* Ability to interact professionally with both internal and external contacts.
* Proficient in Microsoft Excel, Word, PowerPoint and Access.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Base Pay Range
$47,500.00 - $86,000.00

Exact compensation may vary based on skills, experience, and location.