Dispatch Lead

GOFO is a technology-driven last-mile delivery carrier established in August 2023, operating across the United States, Canada, and multiple European countries. Guided by the philosophy “Drive Efficiency, Deliver Trust,” GOFO provides efficient and reliable logistics solutions for e-commerce platforms and brand customers. In the U.S., the company runs a network spanning 47 states with over 300 hubs and stations, covering more than 12,000 ZIP codes and reaching over 75% of the population. Leveraging automated sorting systems, intelligent warehousing, data-driven dispatch, and a nationwide linehaul network, GOFO supports consistent, timely, and transparent delivery. By combining intelligent technology with localized execution, GOFO helps modern commerce move faster, smarter, and with greater trust. Position Overview: The Dispatch Lead is responsible for coordinating and overseeing truck transfer and dispatch operations between the ATA and ASCAN stages. This role works closely with trucking companies and internal teams to ensure timely departures and arrivals, maximize load efficiency, maintain accurate scheduling records, and control transportation costs. The Dispatch Lead will also monitor operational performance, resolve transportation issues, and continuously identify opportunities to improve dispatch efficiency and service quality. The hourly compensation range for this position is $23.00–$26.00 per hour, depending on the candidate’s experience, qualifications, skills, and overall fit for the role. Responsibilities: Communicate with various trucking companies to coordinate and oversee truck transfer operations between the ATA and ASCAN stages. Maintain and update truck scheduling spreadsheets, ensuring all records are accurate and up to date. Monitor truck departures and arrivals to ensure punctuality and maintain strong on-time performance. Track and improve truck load efficiency to support effective transportation operations. Optimize trucking schedules and transportation costs while maintaining operational efficiency and service quality. Monitor dispatch and transfer operations and promptly address delays, scheduling conflicts, and other operational issues. Coordinate with trucking partners and internal teams to ensure smooth and efficient transportation operations. Maintain high standards of quality, accuracy, and efficiency throughout the dispatch process. Complete other duties and projects as assigned by supervisors. Requirements: Fluency in both English and Mandarin is required. Previous experience in dispatching, transportation, logistics, fleet operations, or a related field is preferred. Knowledge of transportation planning principles and fleet management practices. Strong analytical skills with the ability to review operational data and make informed decisions quickly. Proficiency in Microsoft Excel and logistics management software. Familiarity with GIS systems and GPS technology is a plus. Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment. Strong communication and coordination skills for working with trucking companies and internal teams. Proactive problem-solving skills with strong attention to detail. Medical, dental, and vision insurance. Paid time off (PTO) and paid sick leave. Opportunities for career growth and internal advancement. A diverse, collaborative, and fast-paced work environment. Hands‑on experience in a rapidly growing logistics company with exposure to large‑scale transportation, dispatch, and fleet operations. #J-18808-Ljbffr GOFO