Staff Software Engineer - Network

Staff Software Engineer

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

We are looking for a Staff Software Engineer to join our dynamic team. This role provides an opportunity to lead projects and contribute to high-impact software solutions that are used by enterprises and users worldwide. As a Staff Software Engineer, you will be responsible for the design, development, testing, deployment, and maintenance of complex software systems, as well as mentoring junior engineers. You will work in a collaborative environment, contributing to the technical foundation behind our flagship products and services.

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people —then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

We are seeking engineers with diverse specialties and skills to join our dynamic team to innovate and solve complex challenges. This is a Staff Software Engineer - Network role is responsible for developing, automating, and scaling network and infrastructure services using software engineering and infrastructure-as-code. This individual should have a software engineering mindset and leverage code and AI tooling to design, develop, deploy, manage and support services via pipelines. Our team is looking for strong talent with expertise in the following areas:

• Software Development: Write clean, maintainable, and efficient code for various software applications and systems.
• Technical Leadership: Contribute to the design, development, and deployment of complex infrastructure applications and systems, ensuring they meet high standards of quality and performance. Identify opportunities to advocate for efficient process change and improvements.
• Project Management: Voluntarily take the lead in a project, manage execution and delivery of features and projects, set and communicate project objectives, negotiating project priorities and deadlines, ensuring successful and timely completion, with quality.
• Architectural Design: Participate in design reviews with peers and stakeholders and in the architectural design of new features in Google cloud and its network systems, ensuring scalability, reliability, and maintainability.
• Code Review: Diligent about reviewing code developed by other developers, provide feedback and maintain a high bar of technical excellence to ensure code is adhering to industry standard best practices like coding guidelines, elegant, efficient and maintainable code, with observability built from ground up, unit tests etc.
• Testing: Build testable Infrastructure as code (IaC) define tests, participate in the testing process, automate tests using tools like Terraform, Ansible, Python, Golang, Jinja, Helm and Design Patterns leveraging the test automation as the guide.
• Service Health and Quality: Maintain the health and quality of Cloud Network infrastructure services and incidents, proactively identifying and resolving issues. Utilize service health indicators and telemetry for action providing recommendations to optimize performance. Conduct thorough root cause analysis and drive the implementation of measures to prevent future recurrences.
• Documentation: Properly document new features, enhancements or fixes to the product, contributing to training materials in Confluence, Sharepoint, Github repo.
• Leadership capabilities: Takes the lead in projects, manage execution and delivery of features and projects, sets and communicates objectives, commits (and delivers) on priorities and deadlines, ensuring successful and timely completion, with quality.
• On-call support: Rotation On-Call duty for incidents.

About You:

Basic Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• 5-7+ years of professional software and IaC development experience.
• Deep expertise in one or more programming languages such as Python, Terraform, Ansible and GitHub.
• Extensive experience with software development practices and design patterns.
• Proficiency with version control systems like GitHub and bug/work tracking systems like JIRA.
• Any Public Cloud Certification.
• Proven 2+ years recent experience triaging cases that come from incidents or product defects in public cloud platforms.

Preferred Qualifications:

• Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative team environment.
• Experience with cloud platforms like Azure, AWS, or GCP.
• Experience in both private and public cloud infrastructure.
• Experience with CI/CD pipelines and automation tools.
• Experience with test automation frameworks and tools.
• Knowledge of agile development methodologies.
• Strong skills in problem solving and leading a multi-disciplinary room.

Travel Requirements:

• As needed basis.

This role is required to work 3 days on site in Sunrise, FL.

Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.