Academic Advisor
Virginia Department of Human Resource Management
Academic Advisor
The Academic Advisor will provide appropriate and effective academic advising to an assigned caseload of students as well as integrated academic advising outside of the caseload to include prospective, current, and former students within the Highlander Success Center. The advisor will report to the Advising Coordinator for the assigned college. The position responsibilities include assessment and evaluation of academic abilities and goals, and advising of students regarding academic programs and changes, developing academic plans and class schedules, assisting students in major, minor, and career exploration, presenting academic information to new student orientation groups (including both students and families), analyzing applications, transfer evaluations, and transcripts for advising purposes, maintaining appropriate records (including the utilization of the university's online student engagement tool), communicating effectively with co-faculty advisors and mentors, and sustaining an environment of academic and professional excellence for students, faculty, and staff. The Academic Advisor supports student life, learning, and success through student advocacy, academic coaching, and course scheduling, customer service, campus and community referrals, student and faculty engagement, and institutional outreach. The Academic Advisor also collaborates with the Highlander Success Center team as well as all university departments to ensure student advocacy and a sense of belonging within the university, as well as support student retention and persistence endeavors.
Required Qualifications
- Bachelor's degree and demonstrated experience in education, counseling, advising or related field that would equate to an advanced degree.
- Experience in planning and implementing programming for new students, student and faculty engagement and persistence activities, and professional development.
- Experience in making independent judgments, analyzing and solving problems, managing multiple tasks, working independently as a self-starter.
- Excellent communication, interpersonal, organizational, customer service, and time management skills.
- Proficient with current office software such as Microsoft Office.
- Ability to work empathetically with people from diverse backgrounds.
- Ability to gather data, compile information, and prepare reports.
Preferred Qualifications
- Advanced degree with successful experience in education, counseling, or related field.
- Academic advising experience in a higher education setting.
- Experience advising Education & Human Development students.
- Knowledge of student recruitment and retention issues.
- Experience participating in the delivery of in-service training to practitioners on academic advising and information procedures.
- Experience interpreting, applying university, state and federal policies/procedures.
- Previous experience/knowledge working with Banner, DegreeWorks Student Audit, Starfish, or similar systems.
Normal Work Schedule: M-F, 8-5pm most days, some evenings and weekends as needed.
Employee Classification: Professional - Lecturer
Department: Academic Advising
Salary: Commensurate with Experience (starting at 44k)
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