Server - Gamescape

Server Position

A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.

Role Summary

As a Server, you will greet Guests through engaging interaction, make thoughtful menu suggestions, have superior menu knowledge, and deliver quick and timely service. The server role provides a vital link between our Guests and the kitchen staff.

Responsibilities

The essential duties and responsibilities of a Server include, but are not limited to, the following:

• Greet Guests with a smile in a timely and professional manner
• Possess full knowledge of bar and menu items in a fast-paced environment to enhance the Guest experience
• Accurately records food and beverage orders from Guests in a timely manner
• Verifies identification to confirm Guests are at least 21 years of age for all alcohol transactions
• Ensures that alcohol is consumed in designated areas only
• Seats Guests when applicable
• Consistently use suggestive selling techniques
• Collaborates with kitchen team to ensure that food orders are accurate
• Deliver food and beverage orders within established time frames
• Consistently wipes down and sanitizes Employee and Guest high-contact areas
• Properly utilizes Personal Protective Equipment while completing position specific tasks
• Adapts to the frequency and scope of required cleaning tasks
• Monitors safety and security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management
• Performs other work-related duties as assigned

Requirements

• Proof of age (Associates who will be serving, pouring, or mixing alcoholic beverages will need to be 18 and in some states 21)
• Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
• Team Members who work with alcohol are required to complete a Safe Alcohol Service training program
• Prior serving or bar experience in a full-service restaurant preferred
• Availability to work flexible hours which include evenings, weekends, and holidays
• Requires regular and consistent attendance
• Has an energetic and friendly attitude during each shift
• Provides excellent Guest service
• Accurate cash handling and basic math skills
• Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
• Ability to work in a team environment and independently
• Ability to take and follow direction
• Responds with a sense of urgency

Physical and Environmental Requirements

• Frequent bending, kneeling, and lifting up to 50 lbs.
• Frequent standing, walking and reaching around the theater.
• Noise level may be moderate to high at times.
• Be able to work in a standing position for extended periods of time.

Benefits Available

At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.

• Employee Discount
• 401(k) Matching*
• Growth Opportunities
• Education Assistance*
• Health Benefits*
• Parental Leave*
• Paid Time Off*
• Daily Pay*
• Free Movies*

*Benefits may vary by career category, so be sure to check the specific details on our career site.