Product Specialist

Product Specialist

Are you a technical person who enjoys working with people? Do you thrive on working in a fast paced environment where your contributions are crucial to the success of the team and the business? If so, read on. Eaton is looking for our next Product Specialist to join our Power Systems Division. We are looking for a technically minded person who wants to find their next opportunity on the business side of Engineered To Order product.

This role is located in Waukesha, WI. No relocation will be provided.

The expected annual salary range for this role is $68000 - $99000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What You'll Do:

The primary function of the Product Specialist is to serve as a skilled technical communicator who prepares accurate and well-written customer proposals based on requests for quotes or specifications. This role uses the Power Systems Division (PSD) quotation system and works closely with a dynamic, fast-paced team that interacts with all areas of the organization, from front-end sales through manufacturing.

In this role you will:

• Create multiple transformer proposals daily based on customer RFQs, specifications, one-lines, and related documentation, ensuring accuracy and completeness.
• Review specifications to confirm customer requirements, product fit, pricing features, lead times, and identify exceptions, alternatives, and special testing or documentation needs.
• Process multiple orders daily by verifying purchase orders and specifications against proposals, resolving discrepancies, assembling documentation for engineering, and managing customer change orders.
• Approve and negotiate pricing within established guidelines using competitive feedback and market knowledge.
• Collaborate with team members to meet proposal deadlines and provide technical support to customers, agents, and internal departments.
• Support quotation programs through training, testing, and improvement suggestions, and act as a liaison between engineering, marketing, scheduling, and customers.
• Apply lean tools for continuous improvement and maintain knowledge of industry standards such as ANSI, IEEE, CSA, and NEMA.
• Participate in ISO work instruction development, customer visits, plant tours, and occasional site visits.

Qualifications:

Basic Qualifications:

• Bachelor's Degree in Engineering from an accredited institution OR Bachelor's Degree from an accredited institution with a minimum of 2 years of experience in a technical field.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
• No relocation assistance will be provided for this position. Only candidates within a 50-mile radius of Waukesha, WI will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.

Preferred Qualifications:

• Electrical or Mechanical Engineering degree
• Two (2) years of product, customer service, inside sales, or proposals experience in a technical field.
• One (1) year of experience using ERP and quotation systems

Skills:

• Knowledge of electric power distribution transformers and their components and accessories
• Knowledge of typical applications, equipment, systems and standards for electric power distribution transformers
• Excellent oral, interpersonal and written skills with the ability to effectively communicate
• Detail oriented, with the ability to balance multiple priorities and work to deadlines with a high degree of accuracy
• Knowledge of Microsoft Office (Word, Excel, Power Point), SAP or other ERP related system and the ability to utilize such tools to analyze data and solve routine problems