Education Resource Specialist

Education Resource Specialist This client‑facing role provides high‑level service to families needing assistance in understanding their health coverage options. Building and maintaining client relationships and providing leadership are key to success. Key Responsibilities Provide one‑on‑one service to members by educating them on the healthcare options available Build and maintain client relationships with continuous communication and follow up Develop plans and implement strategies for all assigned client accounts Identify new business opportunities by initiating communication with decision makers Find opportunities to improve delivery process Qualifications 1‑2 years of experience in the insurance industry and knowledge of insurance concepts (e.g., deductible, coinsurance, premiums, risk management) or education experience Basic computer literacy (typing/data entry, managing email, basics of Excel, PowerPoint, Word) Excellent written and oral communications along with strong time management and organizational skills Health Insurance License or willingness to become licensed AHIP certified or willingness to become licensed Desired Attributes Ability to establish goals and manage time to ensure completion of them Self‑motivated and willing to take initiative Excellent interpersonal communication and experience managing customer objections and complaints Comfortable working in a fast‑paced environment Benefits Competitive base salary, comprehensive benefits package including 401k, healthcare coverage, dental, vision, employer‑paid life insurance, and ample paid time off. #J-18808-Ljbffr Benefits All In