Billing Specialist

What You’ll Do Answer billing related questions and work with clients to address any billing concerns Create and work cases using a case management tool and ensure that case details are kept up to date Work with sales teams to determine correct coding for billing Review orders for special billing coding accuracy and work with Sales to correct as needed Update cases with any revisions that would impact billing needs Review invoices and reconcile against order Run order reports and work with sales/IT to resolve potential errors prior to billing Provide quality customer service to both internal and external clients Research and respond to billing inquiries from Sales, Finance, internal departments and clients within established Service Level Agreement Facilitate Special Billing handoff to AR Specialists to transfer knowledge about the deal and points of contact What You’ll Need Aptitude to succeed in an accounting/financial analysis role across sales, marketing, operations, finance, or other industry CMA certification a plus Proficient in Microsoft Excel and able to learn new systems quickly; experience with Cognos, TM1, Salesforce, Quattro and SharePoint preferred Demonstrated technical skills in accounting and financial information What You’ll Bring Respect for others and a strong belief that others should do this in return Ability to work within standardized procedures and an understanding of when to elevate issues Skills to solve straightforward problems using established procedures Close attention to detail, following up until issues are resolved Common courtesy when communicating with coworkers and outside contacts Location San Antonio, TX: 20880 Stone Oak Parkway, 78258 Position Type Regular Time Pay Type Hourly Benefits Employer sponsored medical, dental and vision with a variety of coverage options Company provided and supplemental life insurance Paid vacation and sick time Paid company holidays A Spirit day to encourage and allow employees to volunteer in their community 401K plan Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more! Equal Opportunity Employer The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Non-Compete will be required for certain positions and as allowed by law. Our organization participates in E-Verify. #J-18808-Ljbffr iHeartMedia