Retail Skills Trainer

NCI Affiliates is dedicated to empowering adults with disabilities to discover their strengths, build confidence, and thrive in meaningful work. As a Retail Skills Trainer, you will play a vital role in guiding participants through hands-on training in a supportive retail environment. This position offers the opportunity to make a real difference by fostering independence, celebrating progress, and promoting inclusion and dignity. Join a team that values community, professional growth, and the positive impact of meaningful employment. This position will support our Distribution Center, Tuesday through Saturday 9 am to 4 pm.

Responsibilities

• Provide individualized, hands-on job coaching and instruction to adults with disabilities, supporting their vocational goals in a retail setting.
• Assist in maintaining a safe, efficient, and customer-friendly thrift store environment.
• Collaborate with the Supported Employment Supervisor and fellow Job Coaches to coordinate support and share participant progress.
• Accurately complete required documentation, including attendance records, job coach notes, objective sheets, and incident/accident reports.
• Monitor contract requirements to ensure quality workmanship and customer satisfaction.
• Promote an inclusive, encouraging, and supportive atmosphere for both participants and customers.

Qualifications

• High school diploma or GED
• Valid California Driver’s License for at least 2 years
• Reliable transportation; driving is required
• Basic computer and technology skills
• Patience, compassion, and the ability to model positive workplace behavior

Compensation

$23 per hour

Benefits

• $250 hiring bonus
• Paid group life insurance (full-time)
• Medical insurance (full-time)
• Voluntary dental and vision insurance (full-time)
• 403(b) retirement plan (all employees)
• Annual sick leave (all employees)
• Paid time off (full-time)
• 8 paid holidays per year
• Monthly training and professional development
• Annual evaluations with performance-based increases
• The opportunity to make a meaningful impact every day