Senior Director, Product Management - Accounting

About the Role ServiceTitan is a leading cloud‑based solutions platform for home and commercial service businesses. We are looking for a Senior Director of Product Management to own our Accounting domain – a high‑stakes product area that connects to all of ServiceTitan’s services and enables AI‑native accounting experiences for contractors of every size. What You’ll Do Define and own the vision for ServiceTitan’s accounting platform, building a cohesive, scalable product that serves contractors at every stage of financial maturity. Build AI‑powered accounting features that create real value for CFOs, from helping small operators move off spreadsheets to giving multi‑entity CFOs enterprise‑grade visibility and controls. Provide thought leadership, strategic clarity, and clear communication to the team and the broader organization on accounting product strategy and roadmap. Work cross‑functionally with engineering, design, finance and go‑to‑market teams to simplify the product and deliver results, focusing on end‑to‑end ownership. Partner directly with customers to validate direction, build trust, and translate real pain into product insights and value delivery. Lead, grow, and advocate for a team of product managers, setting rigorous standards of customer empathy and business impact. Define and obsess over key metrics that measure product quality, adoption, customer sentiment, and financial outcomes that accounting influences across the platform. What You’ll Bring 10+ years of product management experience with leadership roles in B2B SaaS. Deep accounting domain expertise – knowledge of GL structures, AP/AR workflows, and ERP integrations such as Spectrum, Sage, QuickBooks, NetSuite, or similar; construction/field‑services accounting experience is a strong plus. Track record of owning complex, cross‑functional product areas where architectural decisions affect multiple teams and integrations. Strong instinct for when AI genuinely improves accounting workflows, coupled with the judgment to know when it does not. Proven ability to influence and align stakeholders, advocate effectively for your team, and build consensus across the organization. Excellent communication skills for both technical and non‑technical audiences, with experience engaging customers constructively and earning their trust. A bachelor’s degree or equivalent practical experience; an MBA or graduate degree is a plus but not required. Benefits Flexible time off and autonomous work culture. Comprehensive onboarding, leadership training, and ongoing learning opportunities. Performance rewards through Bonusly, peer‑nominated awards, and other recognition programs. Company‑paid medical, dental, and vision coverage; FSA, HSA, 401(k) match, and telehealth options. Extensive parental leave, fertility, surrogacy, and adoption support; free breast milk shipping; pet insurance; legal and financial planning services. Inclusive equity and annual bonus structure. Equal Opportunity Employer ServiceTitan is committed to fair and equitable hiring. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy, genetic information, military status, sexual orientation, or other protected characteristics, in compliance with all applicable laws. #J-18808-Ljbffr ServiceTitan, Inc.