Customer Service Representative - State Farm Agent Team Member

Part-Time Customer Service Representative

A local State Farm agency is looking for a friendly, dependable Customer Service Representative to join our team on a part-time basis. This role is designed to help support our current team by handling incoming calls and assisting with basic customer service tasks. This is a great opportunity for someone looking for fractional or part-time work, such as a student, parent returning to the workforce, or anyone seeking a flexible schedule.

Responsibilities

• Answer incoming phone calls and direct them appropriately
• Assist customers with basic service requests
• Take messages and follow up with team members as needed
• Help with light administrative and office tasks
• Provide friendly, professional customer interactions

Qualifications

• Strong communication and customer service skills
• Friendly, dependable, and organized
• Comfortable on the phone
• Basic computer skills
• Insurance experience is a plus, but not required
• Licensing is not required for this role

What We Offer

• Part-time schedule (12–16 hours per week)
• In-office role preferred, with potential remote flexibility
• Supportive, team-oriented environment
• Opportunity to gain experience in the insurance industry

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable training programs. Compensation: $17.50 - $20.00 per hour

Ready to Launch Your Career?

We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

About Our Agency

• Our office is located in Huntsville, AL.
• Our office is open.
• I have been a State Farm agent since 2010.
• I am a proud graduate of Auburn University.
• We currently have 4 team members at our agency.

If You Want a Career, Not a Job, Then We Encourage You to Apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.