Coordinator, Accounting & Operations

Overview

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Why RILA?

At Retail Industry Leaders Association (RILA), we convene decision-makers, advocate for the retail industry, and promote operational excellence and innovation. Our aim is bold but simple: to elevate a dynamic industry by transforming the environment in which retailers operate. We are a dynamic, collaborative, team-oriented nonprofit trade association in Washington, DC. Our employees are passionate about customer service and supporting our members and each other, and we are adding to the team!

Position Summary: The Coordinator, Accounting & Operations is an entry-level position that plays a vital role in supporting RILA’s day-to-day business operations for the Administration team, which manages HR, IT, Finance, and Operations. This hybrid role combines accounting data entry and processing support with front desk and administrative coordination responsibilities. This position is ideal for a highly organized, professional, and service-oriented individual who takes pride in reliability, accuracy, and follow-through and is interested in developing real-world experience in accounting and business operations. This is a hands-on support role that requires consistent attention, accountability, and active engagement throughout the workday. RILA promotes flexibility and offers a hybrid in-office schedule (up to two days of optional telecommuting); however, this full-time, non-exempt role requires consistent, on-site presence during core business hours.

Position Responsibilities:

Accounting:

• Support basic accounts receivable (A/R) tasks, including applying payments, monitoring accounting inboxes, and maintaining documentation.
• Download, save, and organize accounting reports in accordance with document retention procedures.
• Assist with vendor setup and management across multiple platforms, including completing forms, submitting documentation, and communicating with vendors.
• Support accounts payable (A/P) tasks, including Bill.com data management and report review.
• Assist senior accounting staff with projects as needed.

Operations:

• Maintain a professional and welcoming reception area and monitor the overall corporate office to ensure spaces are clean, organized, and functioning properly.
• Provide front desk reception support, including greeting guests, responding to general inquiries, answering phones, and managing mail, packages, and deliveries.
• Notify building security of visitors and assist with facility requests, maintaining relationships with building and vendor contacts.
• Restock and order office and kitchen supplies in coordination with the Administration team.
• Monitor shared office spaces and conference rooms and escalate IT or facility needs as appropriate.
• Assist with employee onboarding and offboarding in partnership with the Administration team.
• Support RILA’s mission by serving members and contributing to a positive workplace culture.

Who Will Be Successful in This Role:

• Show up consistently, on time, and ready to take ownership of daily responsibilities.
• Take pride in being dependable and trusted with sensitive information and processes.
• Enjoy being a visible point of contact and providing hands-on support to staff and visitors.
• Are motivated to support a mission-driven organization and contribute to a positive workplace culture.
• Are comfortable balancing routine tasks with changing priorities.
• Care about doing work accurately, even when tasks are repetitive or behind the scenes.
• View this role as an important foundation for professional growth.
• Are looking for a role to learn, contribute, and grow over time.

Experience & Qualifications:

• Experience supporting projects, administrative processes, or operational workflows.
• Customer service experience requiring professionalism, discretion, and responsiveness.
• Working knowledge of basic accounting, data entry, or operational processes with a high level of accuracy.
• Clear interest in building a career in business operations, administration, or finance.

Professional Growth Opportunities:

This role provides a foundational opportunity to grow within operations and finance functions in a mission-driven nonprofit environment. The coordinator will gain hands-on exposure to accounting systems, internal business processes, internal event coordination, and engage with RILA members and partners. Growth opportunities are dependent on demonstrating consistent dependability, accuracy, professionalism, and the ability to earn trust across the organization.

Compensation & Benefits:

• Hourly, non-exempt position with a base rate equivalent to $55,000 annually, paid on a biweekly schedule.
• Unlimited PTO, plus 12 federal holidays and generous organizational leave policies.
• Comprehensive medical, dental, and vision coverage (FSA/HSA options available)
• Employer-sponsored life insurance, short- and long-term disability coverage, and mental wellness care reimbursement.
• 401(k) retirement plan with employer match.
• Professional development opportunities.
• Team outings and staff gatherings.
• Workplace flexibility, including a hybrid in-office schedule.

Application Instructions:

Please submit your resume and a short cover letter so we can learn a little bit about you and your interests, professional goals, and experience prior to conducting interviews. We look forward to reviewing your information! APPLY HERE -