Manager, Online
Constellation Energy
Constellation Energy is seeking a Manager, Online to lead our digital customer experience in the Utilities & Energy sector. In this role, you will oversee online channels, including customer portals and self-service platforms, to drive engagement, satisfaction, and retention. You will manage a small cross-functional team, coordinate with IT, marketing, and operations, and use analytics to improve usability, conversion, and issue resolution. The Manager will own digital roadmaps, ensure secure and reliable online services, support new product launches, and champion a data-driven, customer-centric approach aligned with our sustainability goals.
Vacancy posted 2 days ago
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