Sales Associate - Retail Flooring

Benefits/Perks

• Competitive wages


• Health Insurance


• Employee Discount


• Small family business atmosphere

Job Summary

We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals. Base salary plus commission.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service


• Assess customers needs and provide assistance and information on product features


• Welcome customers to the store and answer their queries


• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis


• “Go the extra mile” to drive sales


• Maintain in-stock and presentable condition assigned areas


• Actively seek out customers in and out of store


• Remain knowledgeable on products offered and discuss available options


• Process POS (point of sale) purchases


• Cross sell products


• Handle returns of merchandise


• Team up with co-workers to ensure proper customer service


• Build productive trust relationships with customers


• Comply with inventory control procedures


• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Qualifications

• Must have previous Flooring Sales history


• High School Diploma or equivalent


• Ability to read, count, write, and communicate clearly and effectively


• Understanding of sales techniques and best practices in customer service


• Willingness to work well in a team environment


• Ability to quickly and accurately 


• Willingness to work a flexible schedule

Compensation: $65,000.00 - $200,000.00 per year

About Us

Proudly serving Greenville, Spartanburg, Anderson & beyond

Brooks Flooring Services, a veteran-owned business, was established in 1998 by owners Carol & Wayne Brooks, both former flooring installers. Thanks to our background, we've been able to continue to focus on extensive hands-on installation service as the business has grown and evolved over the years.

In 1984, Wayne had just finished serving in the Marine Corps and began a career in the flooring industry. After getting married in 1990, he and Carol started working side by side, making contacts and earning a reputation for their quality workmanship & reliability. By 1998, they had started a small retail business working out of a utility trailer and their home office. It wasn’t long before they’d accrued enough business to move from the trailer to a warehouse; from the warehouse, they acquired a strip mall storefront. Then, in 2004, the Brooks’ purchased the building that houses our pet-friendly showroom & warehouse today. Recently, Wayne & Carol’s daughter, Julia Brooks, has joined them as a second generation of their family business.