Housekeeping Supervisor

Job Description

Job Description

Housekeeping Supervisor

Join The Waters of Smyrna, a compassionate and attentive community dedicated to providing exceptional care, as our new Housekeeping Supervisor! As a key member of our team, you will be responsible for the daily operations of our housekeeping department, including staffing, supply ordering, and supervision.

About the Housekeeping Supervisor Role:

As a Housekeeping Supervisor, you will be responsible for:

• Supervising housekeeping personnel and schedules adequate coverage

• Assigning duties and evaluating work performance, as necessary

• Maintaining pertinent records, managing budgets and supplies, and functioning as a working supervisor in all areas of responsibility

• Developing long-range, short-range, and daily plans for the housekeeping service of the facility

• Providing exceptional customer service to residents, family members, and co-workers

Essential Duties/Responsibilities:

• Attends all mandatory in-services by employee's anniversary date

• Acts appropriately under the direction of the Administrator and acts as an active member of the interdisciplinary team

• Demonstrates ability to adjust to changes in shift assignments to meet facility needs

• Communicates and observes the Corporate Compliance Program effectively and complies with Code of Conduct when performing work functions

• Other duties as assigned by the Administrator

Role Responsibilities – Administrative Duties:

• Supervises staff and assists with all aspects of cleaning and maintaining the facility interior and grounds

• Trains, evaluates, counsels, and disciplines housekeeping personnel

• Assists in the recruitment, interviewing, and selection and termination of housekeeping personnel

• Ensures cleaning schedules are followed and coordinates daily housekeeping services with other departments

• Maintains pertinent records, manages budgets and supplies, and functions as a working supervisor in all areas of responsibility

Role Responsibilities – Interpersonal Skills:

• Is aware of, and adheres to, Resident’s Bill of Rights and Confidentiality of Resident Information

• Interacts with resident and family members, co-workers, clinical and ancillary staff in non-judgmental, supportive and calm manner

• Addresses resident and family satisfaction issues immediately by reporting them to the Supervisor in a professional manner

• Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level they are currently functioning

Education/Experience:

• High School graduate preferred, or experience in a related field

• Possesses strong experience in the ability to supervise others

• Successfully completes facility conducted orientation, mandatory training and in-service programs