Senior Program Manager

By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our […] By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families. This full-time position offers competitive pay, generous benefits and a supportive work environment. The Senior Program Manager is a highly visible, enterprise-level role responsible for leading and supporting complex strategic initiatives, cross-functional programs, and special projects across By the Bay Health. Reporting directly to the CEO, this individual will work closely with the Executive Leadership Team, Board of Directors, operational leaders, and key internal stakeholders to translate organizational priorities into well-defined plans, drive execution, strengthen accountability, and ensure critical initiatives move forward effectively. The ideal candidate is a sophisticated project and program leader who combines strategic thinking with exceptional execution. This individual will be comfortable navigating ambiguity, working across functions, building relationships at every level of the organization, and managing multiple priorities in a dynamic healthcare environment. This is an outstanding opportunity for an experienced professional who wants significant exposure to executive leadership, organizational strategy, healthcare operations, and nonprofit governance while contributing directly to the continued growth and success of By the Bay Health. Schedule Monday – Friday; 8:30am – 5:00pm Location By the Bay Health follows all CDPH vaccine requirements for healthcare personnel. Essential Duties & Responsibilities include (but are not limited to): Strategic Program and Project Leadership Lead and manage complex, enterprise-wide programs and strategic initiatives involving multiple departments, stakeholders, and workstreams Translate high-level organizational and executive priorities into actionable project plans, milestones, deliverables, timelines, and measures of success Develop comprehensive project plans that clearly define scope, responsibilities, required resources, timelines, costs, dependencies, and expected outcomes Executive and Board Support Support executive and Board operations by developing and maintaining efficient workflows and coordinating with executive support staff to facilitate seamless communication between leadership and Board members. Anticipate executive and Board information needs and ensure timely, accurate, and appropriately organized materials are available to support informed decision-making. Support the planning, preparation, coordination, and execution of Board meetings and Board committee meetings Organizational Effectiveness and Process Improvement Identify gaps, inefficiencies, or opportunities for improvement in organizational communication, reporting, workflows, decision-making, and cross-functional collaboration Design and implement streamlined processes and systems that improve organizational effectiveness and employee experience Facilitate cross-functional initiatives requiring coordination across clinical, administrative, financial, operational, and shared-service departments Stakeholder Engagement and Communication Build strong, trusted relationships across departments and serve as a connector between the CEO, Executive Leadership Team, Board members, and internal stakeholders. Facilitate meetings, workgroups, and planning sessions designed to move initiatives from discussion to execution. Communicate clearly and effectively with individuals at all levels of the organization, translating complex information into understandable and actionable updates. Education/Experience Bachelor’s degree in Business Administration, Healthcare Administration, Economics, Information Systems, Project Management, or a related field required. Equivalent education and relevant professional experience may be considered Master’s degree, MBA, MHA, or similar advanced degree preferred Minimum of seven years of progressively responsible experience leading complex programs, enterprise initiatives, or strategic projects Healthcare experience strongly preferred Experience working with executive leadership teams, Boards of Directors, or senior-level organizational stakeholders preferred Experience in nonprofit healthcare, home-based care, hospice, palliative care, home health, or related healthcare environments is highly desirable Certificates, Licenses, Registrations Project management certification such as PMP, PgMP, Lean Six Sigma, or equivalent credential preferred but not required. Pay Range $140K – $175K annually By the Bay Health is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at BTBH. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws. #J-18808-Ljbffr