Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)

About Our Agency:

I've been a State Farm agent since 2012 and am proud to serve the community I grew up in here in Northeast Wisconsin. I'm a graduate of the University of Wisconsin, Eau Claire with a B.S., and a proud dad to a five year old daughter.

For our team, we offer a 401(k), health benefits, reimbursement for licensing costs, and a strong focus on work-life balance.

Our office culture is supportive, steady, and team-oriented. We're looking for someone who is dependable, motivated, and enjoys working with people - someone who wants to grow their career while being part of a positive, community-focused team.

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Andy Wescott - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Generate leads and actively pursue new business opportunities.
• Educate clients about insurance products and recommend appropriate coverage options.
• Foster strong client relationships through regular follow-ups and proactive communication.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.