Assistant General Manager (AGM)

Assistant General Manager (AGM) Cold Springs, KY

Ampler dba Taco Bell is seeking an Assistant General Manager. Schedules include:

• 6:00am - 11:00am
• 11:00am - 2:00pm
• 2:00pm - 5:00pm
• 5:00pm - 8:00pm
• 8:00pm - 11:00pm
• 8:00pm - 3:00am
• 11:00pm - 3:00am

Job Description:

The Assistant General Manager (AGM) is a high level classification in this job series. Incumbent excels at performing managerial duties and prioritizes on building the team, driving customer satisfaction and maintaining processes and discipline around P&L to run Premier Operations. The incumbent is a proven leader and makes advances in shaping the culture of the restaurant, coaching, teaching, problem solving and driving excellence around core operation procedures to run Premier Operations. The Assistant General Manager (AGM) supports the Restaurant General Manager (RGM) in ensuring delivery on guest satisfaction through managing the daily operations of a single restaurant. The AGM helps manage financial controls, operations, people development, guest service and compliance across shifts for desired restaurant outcomes (i.e., increased sales, profitability, and employee retention). The AGM has full accountability for restaurant operations in the absence of the Restaurant General Manager (RGM). An AGM should be able to work long and/or irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant. This position operates under the direct management of the Restaurant General Manager (RGM) and helps lead the restaurant team. This position interacts with restaurant team members, the General Manager, outside vendors, members of the field operations team, and guests.

Responsibilities:

• Ensuring Consistent Customer Satisfaction
• Developing People
• Leadership and Culture
• Decision Making
• Communication
• Recognition
• Time Management
• Act Like an Owner

Work Perks & Benefits Package Includes:

• Competitive pay
• Up to 4 weeks of PTO
• Free meals
• Unlimited drinks
• Same day instant-pay options
• Recognition awards
• Flexible schedules
• Growth opportunities
• Annual performance reviews
• Paid GED programs
• Incentive contests
• Community volunteer events
• Medical and dental for qualifying Team Members
• Live Mas Scholarship
• Discounts - cell phone bills, clothes, restaurants, prescriptions
• Shoes for Crews employee payroll deduction plan
• Monthly bonus plan
• Audit bonus

Qualifications:

• Previous management or 2+ years of customer service / fast food experience (highly preferred)
• High School Diploma or GED (highly preferred)
• Reliable transportation
• Good communication skills
• Must pass background check criteria
• Safety-focused, punctual, team oriented, respectful, and motivated
• Must be open to work weekends and holidays as needed
• Arrive to work on time
• Flexible scheduling
• Follow procedures regarding operation of restaurants equipment
• Regular access to personal vehicle
• Able to lift up to 25 lbs and carry up to 30 feet
• Able to push/pull up to 90 lbs up to 30 feet
• Able to stand and walk for the majority of shift
• Follow cash handling safety and security procedures
• Adhere to Company and City/State/US Safety requirements
• Knowledge of and compliance with Company and Brand HR policies and practices
• Ability to read, count, and write to accurately complete all documentation

More about Ampler dba Taco Bell:

Ampler Tacos, established in 2019, is more than a restaurant group. Our employees are family. We are committed to being World Class Operators by delivering best in class cleanliness, speed, and customer service cross all our Taco Bell locations. Ampler Tacos operates Taco Bell restaurants in the Cincinnati and Chicago areas. We are a growing organization always looking to hire talented team members. You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.