Equipment Recovery Specialist

To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance).Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach. Are you detail-oriented, with a fast-paced mindset and a can-do attitude? If so, consider becoming U-Haul’s newest Equipment Recovery Specialist . In this role you will assist Field team members by ascertaining the location of missing or overdue equipment, ensuring that U-Haul assets can be recovered safely and efficiently. Primary Responsibilities Obtain and organize information regarding overdue, missing, lost, or stolen U-Haul equipment Track and communicate location of missing or impounded equipment Aid law enforcement in investigation and processes necessary for equipment recovery Minimum Qualifications General computer knowledge 1 year of call center or collections experience 1 year of office experience Reliability and excellent attendance Excellent written and verbal communication skills Ability to handle sensitive and confidential information Schedule 40 hours/week (5, 8-hour shifts) in between 6am-6pm, Monday-Friday and 6am-4:30pm on Saturday (specific hours will be determined) Perks of joining the U-Haul fleet Get your career moving with a company who empowers team members to the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be. Medical insurance Dental & Vision plan with hearing care discounts Onsite medical clinic for team members and eligible family members New indoor fitness gym (Midtown Phoenix campus) CVS Virtual Care 24-Hour Nurse Line Wellness Program (Healthier You initiatives & challenges) Mindset App Reimbursement Pet Insurance & Wellness plans Opportunities for advancement Valuable on-the-job training Tuition Reimbursement Program Free online courses for personal and professional development at U-Haul University® 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) Company-paid life insurance Voluntary life insurance options Short-Term and Long-Term Disability Critical Illness, Accident & Hospital Indemnity plans Business & business travel insurance MetLaw Legal Program MetLife Auto & Home Insurance LifeLock Identity Theft Protection Dave Ramsey’s SmartDollar® Financial Wellness Program Paid holidays, vacation, and sick time You Matter Employee Assistance Program (EAP) Discounts on cell phone plans, hotels, computers, vehicles & more Community involvement & volunteer opportunities U-Haul Mothers Program (Paid maternity leave) U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis. #J-18808-Ljbffr U-Haul International, Inc.