Business Analyst

Job Description

Job Description

We are looking for an ERP Business Analyst to support operational excellence and system effectiveness for a manufacturing organization in Cincinnati, Ohio. This contract position will partner with business teams and technology stakeholders to identify process improvements, strengthen system usage, and turn operational needs into practical solutions. The role is well suited for someone who understands manufacturing environments, communicates clearly across departments, and can balance analysis, documentation, and hands-on system support. Plex ERP experience is required.

Responsibilities:

• Partner with department leaders and technical teams to clarify business needs and align system capabilities with operational goals.

• Evaluate workflows across areas such as production, materials, quality, purchasing, finance, and related functions to identify opportunities for greater efficiency and consistency.

• Gather functional requirements, prepare clear documentation, support solution design, and participate in testing and rollout activities for system enhancements.

• Maintain and support core business system modules tied to manufacturing and operational processes, ensuring reliable day-to-day performance.

• Create reports, dashboards, and data queries that help teams monitor performance and make informed business decisions.

• Investigate application issues, perform root cause analysis, and work with internal support teams or external partners to resolve problems effectively.

• Contribute to system upgrades, integrations, and data migration efforts as part of ongoing improvement initiatives.

• Deliver user training and produce standard operating procedures and other documentation to support adoption and process consistency.

• Help uphold data accuracy, compliance expectations, and internal control standards across business systems.

• Assist with additional analytical or process-focused assignments based on business priorities.

• Bachelor’s degree in Information Technology, Business, Supply Chain, or a related discipline.

• 3+ years of experience using Plex in a Business Analyst role supporting ERP or comparable business systems within a manufacturing setting.

• Working knowledge of manufacturing concepts such as material planning, bills of materials, production scheduling, inventory control, and quality processes.

• Demonstrated ability to convert business objectives into structured functional requirements and practical system solutions.

• Strong problem-solving skills with experience in process improvement, documentation, and root cause analysis.

• Ability to manage multiple priorities while maintaining strong organization and attention to detail.

• Effective verbal and written communication skills, including the ability to build productive relationships across teams.

• Must be authorized to work in the United States and able to communicate professionally in English.