Athletics Travel Manager, Arkansas Athletics

Account Manager

The Account Manager provides athletic travel support for the university, providing the highest personal service to coaches, athletes, and staff members. The ideal candidate is dependable, and punctual with domestic and international group and individual travel experience. This position will sit on site at the University of Arkansas.

Essential Functions & Responsibilities

• Arrange all aspects of athletic individual travel including GDS domestic and international air, hotel, and car bookings.
• Arrange all aspects of athletic team travel including group contract air, group hotel block, and charter bus bookings.
• Calculate and perform exchanges including group and individual travel, both domestic and international.
• Manage group hotel and bus invoicing to meet monthly deadlines.
• Understand Anthony Travel Group Airline Benefits.
• Understand Anthony Travel Preferred Bus and Hotel Programs.
• Provide excellent customer service to both external and internal customers via phone and email correspondence.

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.

Qualifications

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required Education and/or Experience, Knowledge, Skills, and Abilities:

• Five years travel agency experience preferred
• Proficiency in Sabre or similar GDS preferred.
• Air, car, and hotel booking experience.
• Knowledge of airline exchanges, individual and group pricing records.
• Knowledge of general office PC-based programs, including Microsoft Office 365.
• Strong judgement and decision-making skills.
• Ability to produce accurate work under stress of ticketing deadlines.
• Fast thinking and professional customer service skills.
• Exceptional verbal and communication skills.
• Proven competence in managing multiple tasks concurrently.
• Must be able to come to work promptly and regularly.

Core Values

As the leading experiences company in the world, we strive to be the most innovative and passionate — the best of the best. We uphold these values in our quest for excellence:

• Out ahead: We move with boldness and urgency, taking smart, calculated risks to push boundaries and lead the future of sports and entertainment. We play to win, driven by the relentless spirit of a challenger and the discipline of a champion.
• Oh sh*t! content and experiences: Excellence is our baseline. Whether we're creating content, delivering unforgettable moments, or enabling them from behind the scenes, we bring passion, energy, and precision to everything we do. Everyone contributes to the impact—on our fans, our businesses, and each other.
• One unstoppable team: We're one team—driven by purpose, not divided by silos or egos. Collaboration is our competitive edge: we share openly, support consistently, and win and lose together to amplify our impact and strengthen our culture.
• Open minded: We lead with curiosity—always open to learning from one another and valuing different voices and ideas. Embracing a range of experiences and perspectives allows bold ideas to flow more freely, and that's when great work happens.
• Own the outcome: We own our actions and outcomes—following through, holding ourselves to a high standard, and earning trust through consistency and delivery. We play it straight—we do what's right, even when no one's watching, because integrity wins every time.

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid time off, and 401k plan.

On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.