Barista - Willa Jean Restaurant

Job Description

Job Description

BRG Barista Job Description:

Promotes coffee consumption by educating customers; selling coffee; preparing and serving a variety of coffee drinks, along with pastries and cookies.

The Barista will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks. You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation.

Essential Functions

• Show up to work on time in a clean, pressed uniform and with a good attitude.

• Provide all necessary information that a guest should need or be able to direct them to someone who has the information.

• Maintain a clean workplace and café

• Clean and sanitize work station and equipment.

• Keep supplies in and around grab and go stocked

• Have knowledge of menu and beverages

• Receive and process payments and organize checks

• Maintain a calm demeanor during times of high volume

• Assist with coffee station when needed

• Clean and stock pastry station as needed

• Ensure order accuracy and quality

• Ability to follow directions and recipes and accurately measure ingredients

• Provide support to team members when needed

• Knowledge of brewing/steaming techniques and equipment

• Work efficiently and complete required tasks within assigned time frame.

• Attend all scheduled employee meetings and participate in a meaningful way.

• Other duties as assigned.

REQUIREMENTS:

• High school graduate or equivalent is preferred.

• A minimum of 3 years experience in a similar role, preferred.

• ATC Responsible Vendor’s License

• Basic math and computer/tablet skills.

• Ability to stay professional in a stressful work environment.

• Ability to work in a team environment and maintain a professional manner.

• Superb multitasking skills and an eye for detail.

• Available to work different hours including weekends, days, nights, and holidays.

• Positive, engaging personality and professional appearance.

• Ability to uphold company standards relating to appearance and dress.

• Exceptional interpersonal and communication skills as well as strong task and time management abilities.

• Ability to stand, walk, bend, and lift for extended periods (eight or more hours). Able to lift, push, pull and carry a minimum weight up to 50 lbs. Able to stand and walk for extended periods of time, up to eight hours per day. Able to reach above head and shoulder levels. Able to twist, kneel, bend and crawl. Able to squat and crouch. Able to perform sweeping motion, front-to-back and side-to-side. Able to work in confined spaces. Able to tolerate exposure to dust and cleaning chemicals. Able to climb stairs and ladders.

• Manual dexterity

• Knowledge of principles and processes for providing customer services. This includes meeting quality standards and company standard policies and procedures.

• Able to listen and follow instructions, work unsupervised, and adapt to changing situations.

• Displays integrity and honesty and maintains a positive attitude towards managers, co-workers, guests and visitors.

• Comply with all company policies

General Comments: This description is intended to describe the essential job functions and their requirements. It is not an exhaustive list of all duties, responsibilities, and/or requirements of the position. Other functions may be assigned and management retains the right to add to or revise this job description at any time, with or without prior notice. Employment is at-will and this job description does not imply an employment contract. We are an Equal Opportunity Employer and Drug-free Workplace.