AR/Collections Specialist

Position Title: Accounts Receivable / Credit & Collections Specialist

Location: Kansas City, MO (Hybrid)

Overview:

We are seeking an Accounts Receivable / Credit & Collections Specialist to join a growing finance team in Kansas City. The ideal candidate is a self-starter who can work independently, communicate confidently with customers, and take ownership of their portfolio. This is a great opportunity to join a stable, long-tenured, and family-oriented team environment.

Key Responsibilities:

• Manage collections and customer accounts by owning an assigned portfolio and executing collection activities (calls, emails, follow-ups) to reduce overdue balances.
• Monitor aging reports and proactively address delinquent accounts based on risk and priority.
• Contact customers to collect outstanding balances and negotiate payment commitments.
• Partner with dealership locations and internal teams to drive collections actions and resolve account issues.
• Review account status to identify credit risk, escalate concerns, and support credit hold or order release decisions.
• Collaborate with Sales, Customer Service, and Finance to align collections efforts with business needs.
• Maintain accurate customer records and ensure compliance with internal credit policies and procedures.

Qualifications:

• 23 years of experience in Accounts Receivable, Credit, Collections, or related finance roles.
• Proven experience communicating directly with customers to resolve payment issues and manage outstanding balances.
• Strong communication and interpersonal skills with the confidence to have business conversations.
• Strong negotiation, analytical, and problem-solving abilities.
• High attention to detail with strong organizational skills.
• Ability to manage priorities in a fast-paced environment.
• Self-driven, independent worker with a go-getter mindset.
• Proficiency in Excel and Microsoft Office.
• Experience with SAP (ECC or S/4HANA) is a plus.

Schedule:

• Hybrid schedule with 3 days onsite (TuesdayThursday) and 2 days remote.

Compensation:

• Target total compensation starting at $60k annually and going up based on experience PLUS bonus potential.

Benefits & Perks:

• Long-tenured, stable team environment.
• Family-oriented culture with strong collaboration and support.
• Opportunity to learn and grow during an ERP system transition.
• Hands-on training from experienced team members.

Does this sound like a role that aligns with your experience and what you are looking for in your next role? If so, apply today or email View email address on click.appcast.io!