Client Experience Sales Specialist - Sales and Outreach Marketing

Job Description

Job Description

Client Experience Sales Specialist – Sales & Outreach Marketing

Location: Pullman, WA

Department: Sales & Marketing

At Cherie Amour, we believe confidence is contagious, and it starts with the experience we create for every client. We're looking for a Client Experience Specialist to join our Sales & Marketing team: someone who thrives in a phone-based sales environment, builds trust quickly, and confidently guides clients from first inquiry to final purchase.

This is a high-energy, relationship-driven sales role focused on converting inquiries into booked sessions and leading clients through high-value purchasing decisions. It's ideal for someone who enjoys meaningful conversations, thinks on their feet, and is motivated by performance, growth, and results.

What You'll Do

• Lead inbound and outbound calls, converting inquiries into booked sessions while confidently addressing questions and objections.
• Build and maintain client relationships through consistent follow-up, ensuring clients feel prepared, confident, and ready for their session.
• Conduct high-impact virtual Image Reveal sessions, guiding clients through product selection and investment decisions.
• Consistently meet or exceed sales goals using consultative selling techniques and strong product knowledge.
• Communicate with clients via phone, email, and text with professionalism, warmth, and accuracy.
• Maintain organized and up-to-date client records while proactively managing your pipeline in our CRM.

You'll Love This Role If You Are...

• Confident, outgoing, and energized by connecting with people over the phone.
• Sales-driven and motivated by results, commissions, and performance-based growth.
• Comfortable asking for the sale and guiding clients to confident decisions.
• Relationship-focused - you understand that strong sales come from trust, not pressure.
• Organized, proactive, and able to manage multiple conversations and follow-ups at once.
• Adaptable and able to think on your feet in a fast-paced environment.
• A collaborative team player who values communication, accountability, and shared success.

Experience & Requirements

• 1+ years of experience in sales, account management, customer service, or virtual client relations (phone-based experience strongly preferred).
• Proven ability to meet or exceed sales targets (preferred).
• Excellent written and verbal communication skills, including a confident and professional phone presence.
• Strong organization, follow-up, and time management skills.
• Tech-savvy and comfortable learning CRM systems, scheduling platforms, and virtual meeting tools.
• Self-motivated with a high level of personal accountability.

Compensation & Benefits

• Base hourly pay + commission + bonus opportunities
• Competitive benefits package including medical, dental, vision, life, LTD, and 401(k)
• Paid vacation and sick leave
• Paid training and ongoing sales development
• Opportunities for advancement within a fast-growing, women-led team

About Cherie Amour

We are a team of women who believe in empowerment through experience. Our clients come to us for more than images, they come for an experience that helps them reconnect with confidence, self-worth, and a stronger sense of self.

To Apply

Please submit your resume along with a short introduction sharing why this role interests you and what draws you to a sales-focused position. A member of our hiring team will be in touch!