Whole Body Team Member (Body Care, Makeup, Vitamins, Nutrition - Stocker, Inventory, Floor Serv[...]

Provides courteous, friendly, and efficient customer service in the Whole Body department. Sells stock nutritional supplements, body care, and other products. Builds and maintains attractive displays in accordance with regional Whole Body standards. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department. Job Responsibilities Monitors product quality and freshness and ensures proper product rotation. Logs, processes, and retrieves customer special orders. Completes spoilage, sampling, temperature, and sweep worksheets as required. Follows department procedures for preparing, storing, rotating, and stocking of product. May assist in training of new Team Members, utilizing all learning checklists and training materials. Supports national, regional and store programs. Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings. Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. Performs other duties as assigned by store, regional, or national leadership. Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product. Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices. Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards. Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing. Immediately reports safety hazards and violations. Job Skills Ability to learn basic knowledge of all products carried in department. Ability to sell proactively. Working understanding of Whole Body department and team and WFM quality goals. Strong attention to detail. Strong to excellent communication skills and willingness to work as part of a team. Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors. Ability to meet customer service expectations and standards in all #J-18808-Ljbffr Whole Foods Market