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Remote Service Desk Analyst (L1) - Windows, AD & VPN

The Functionary

New York, NY
  • Remote job

The Functionary is seeking a Service Desk Analyst L1 to provide hands‑on IT support via phone, email, and chat. You will troubleshoot Windows environments, resolve Outlook issues, and support Active Directory tasks while delivering excellent customer service. Ideal candidates have 2+ years of IT support experience, strong English, and familiarity with ServiceNow or similar ticketing systems. Remote role open to Guatemala, El Salvador, Honduras and Colombia. #J-18808-Ljbffr The Functionary

Vacancy posted 2 days ago
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