Network Operator-Critical Facilities

Job Description

Network Operator-Critical Facilities

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Location: River Bend, LA- Baton Rouge area

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Employment Type: Full-Time

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Work Arrangement: 100% Onsite

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Salary: $100,000–$150,000 + Equity

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Position Overview

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PTR Global is seeking a Network Operator for a direct-hire opportunity supporting a rapidly expanding AI data center environment. This role will serve as the on-site network and structured cabling specialist responsible for troubleshooting physical layer issues, supporting network infrastructure, and maintaining the reliability of high-density AI environments.

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Working closely with Network Operations, Infrastructure Deployment, and Data Center Operations teams, the Network Operator will own physical-layer issue resolution while serving as the escalation point for network and ICT-related incidents.

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Responsibilities

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• Troubleshoot and resolve physical layer network issues within a data center environment.
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• Perform structured cabling installation, repair, and remediation.
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• Install, inspect, clean, test, and validate fiber optic infrastructure.
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• Troubleshoot fiber faults, transceivers, patch panels, and cable plant issues.
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• Validate repairs using optical power readings, LLDP neighbor relationships, and interface status.
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• Perform rack-and-stack activities for network equipment and structured cabling.
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• Support maintenance, deployments, and infrastructure upgrades.
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• Document incidents and escalate complex issues to Network Operations with clear technical documentation.
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• Maintain cable plant documentation and inventory records.
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• Partner with Tier 1 technicians and cross-functional engineering teams to improve operational performance.
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Required Qualifications

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• 3+ years of hands-on experience supporting data center network infrastructure.
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• Experience with structured cabling, fiber optic infrastructure, and network hardware.
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• Proficiency using fiber troubleshooting tools including:
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• Visual Fault Locator (VFL)
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• Optical Power Meter
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• Fiber Inspection Scope
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• Light Source
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• Understanding of:
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• Single-mode and multi-mode fiber
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• Fiber connector standards
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• Optical light levels
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• Structured cabling best practices
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• Ability to interpret interface status, optical power readings, and LLDP neighbor information.
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• Strong troubleshooting, documentation, and communication skills.
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• Willingness to relocate to River Bend, Louisiana.
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Preferred Qualifications

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• OTDR experience
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• BICSI Installer certification
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• CCNA or equivalent
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• Experience supporting GPU, HPC, or AI infrastructure
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• DCIM experience
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• Experience with:
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• Cisco
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• Arista
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• Juniper
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• SONiC
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• SQL or JQL experience
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• Experience with high-speed optics (100G, 400G, 800G)
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Preferred Backgrounds

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Experience with organizations such as:

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• Amazon Web Services
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• Microsoft
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• Google
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• Meta
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• Equinix
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• Digital Realty
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• QTS
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• CoreSite
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• CyrusOne
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• Flexential
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• Iron Mountain
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• NTT
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• Other hyperscale or colocation providers
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Compensation & Benefits

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• Competitive salary
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• Equity opportunity
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• Medical, Dental & Vision Insurance
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• 401(k)
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• Paid Time Off
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• Relocation Assistance
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