Multi-Site Leasing Consultant (Mira & Melody on Main)

Job Description

Job Description

Description:

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We’re hiring a Multi-Site Leasing Consultant at Mira & Melody on Main in Tempe & Mesa, AZ. In this role, you will work at one of our beautiful communities and represent Mark-Taylor through the delivery of exceptional customer service for our residents and potential future residents.

Why You’ll Love working at Mark-Taylor

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events. 
• Opportunities for career growth. 
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation

• The anticipated base pay range for this position is $19.00/hr - $20.00/hr.
• In addition to your base pay, you will be eligible to receive bonuses based on achievement of operational metrics. 

• A minimum of one year of sales or customer service experience; multifamily leasing experience preferred.
• Strong customer relationship skills with the ability to build rapport, understand needs, and maintain positive resident relationships.
• Excellent verbal, written, and presentation skills.
• Strong problem-solving skills with the ability to independently resolve resident and prospect questions. 
• Strong organizational and time management skills with the ability to manage leads, follow-ups, appointments, documentation, and competing priorities.
• Goal-oriented, self-starter work ethic with a focus on driving leasing and occupancy results.
• Ability to deliver exceptional customer service and contribute to resident retention and satisfaction.
• Strong attention to detail with the ability to accurately and timely process applications, leases, move-ins, and other required documentation.
• Ability to maintain a professional community presentation and contribute to overall team and property goals.
• Associates and/or bachelor’s degree preferred.
• Proficiency with Microsoft Office Suite and property management software preferred.
• A basic understanding of written and verbal English.

In This Role You Will

• Serve as the “face” of Mark-Taylor- greeting prospective & current residents and providing them with an exceptional experience every step of the way.
• Conduct detailed and informative tours with prospective residents.
• Close the sale- guiding prospective residents through the complete application process and following up with future residents regarding their status.
• Create positive and memorable experiences for future and current residents through all mediums of communication (e-mail, telephone, in-person, etc.)
• Maintain resident files, accept rental payments, and actively manage apartment availability and pricing.
• Generate a world-class community experience for residents and fellow employees, taking ownership and pride in the property reflecting Mark-Taylor’s high brand standards for curb appeal, attention to detail, resident experience, and overall culture.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.

*Housing discounts are subject to availability at each community. 

**Benefits offered for full-time employees.