Senior Technical Advisor

POSITION SUMMARY The Sr. Technical Service Advisor will play a pivotal role in providing high-level technical waste disposal expertise and support to sales, operations, and customers. The incumbent partners directly with customer service, sales and operations teams to ensure acceptance and disposal of waste materials. This position will troubleshoot technical issues and contribute to the overall success of the organization by providing expertise in proper, safe and legal treatment of hazardous waste. PRINCIPAL RESPONSIBILITIES Support and build regular and direct rapport with customers; serving as a direct extension of the sales and customer service teams. Collaborate with cross-functional teams through applying specialized knowledge and skills regarding waste treatment and disposal services. Engage proactively with clients to understand their technical requirements, deliver customized solutions, and ensure satisfaction through ongoing communication and attentive support. Meet with clients to discuss waste management solutions, analyze laboratory results and safety data sheets, and compile technical data into comprehensive reports. Investigate the application of hazardous waste regulations, aid in waste classification, collaborate with internal teams to evaluate treatment options, and comply with transportation guidelines. Work closely with the sales department to offer solutions that meet quality and regulatory standards, perform technical evaluations, facilitate communication between departments, maintain customer pricing records, and focus on customer retention and business development. Support the development of bid materials by working with sales managers. KNOWLEDGE, SKILLS AND ABILITIES Partner with associates and managers with a high level of accuracy and the ability to detect inconsistencies in data. Advanced knowledge and ability to assist Technical Service Advisors with Resource Conservation and Recovery Act (RCRA) Laws and Regulations related to waste characterization principles and practices, including analysis and evaluation, waste processing protocols, and transportation (DOT) regulations and industry best practices. Ability to read, analyze, and interpret complex documentation, technical procedures, and governmental regulations to respond effectively to sensitive inquiries. Excellent verbal and written communication skills, including presenting findings in a concise format. Advanced negotiation and problem‑solving skills. Possess good knowledge of business math, geometry, and basic accounting processes. Knowledge of computer technology for communication, data gathering, and reporting. Detail‑oriented with strong organizational skills, capable of managing multiple tasks and priorities effectively. Ability to work independently and as part of a team in a fast‑paced environment. Proficient with Microsoft Office, DocuSign, and PDF writer. QUALIFICATIONS Commitment to customer service and possess the ability to actively listen to customers to understand requests and resolve issues or make recommendations. MINIMUM QUALIFICATIONS 4–7 years of equivalent work experience in waste disposal, chemistry, or a related field providing technical expertise. LOCATION & SCHEDULE This is an in‑office role reporting to the Seattle, WA office. Minimal travel of about 5% is expected. Typical schedule is 8 am‑5 pm Pacific. Seeking candidates with extensive RCRA, DOT, and hazardous waste knowledge. PAY RANGE $81,800.00 to $112,400.00 (depends on locality). BENEFITS Comprehensive medical, dental, and vision coverage. Health care and dependent care spending accounts. Short‑ and long‑term disability coverage. Life insurance and accidental death & dismemberment insurance. Employee and Family Assistance Program (EAP). Employee discount programs. 401(k) plan with a generous company match. Employee Stock Purchase Plan (ESPP). Paid Time Off (PTO). Benefits information: Washington PTO table: EEO STATEMENT Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. #J-18808-Ljbffr