Operations Manager

Overview The Foreign Exchange (FX) Operations Manager is responsible for the end‑to‑end management of Foreign Exchange (FX) middle‑ and back‑office operations. This role oversees the full FX trade lifecycle—from trade capture and confirmation through settlement, reconciliation, and control governance—while maintaining a strong risk and compliance environment. This position requires hands‑on experience with FX operational processes and the ability to oversee operational activities while applying independent judgment in resolving complex operational matters. The role involves regular interaction with Front Office, Risk, Compliance, Technology, Treasury, and external counterparties to ensure accurate and timely FX processing and support ongoing process improvement initiatives. Responsibilities Manage the complete FX trade lifecycle, including trade capture, validation, confirmation, settlements, reconciliation, and exception management. Manage and support operations across FX spot, forwards, swaps, NDFs, options, and structured products. Ensure trades are processed accurately and on time across internal and external systems. Maintain service‑level–driven workflows with measurable KPIs and operational tracking. Oversee trade enrichment, validation, and control checks. Support P&L reporting, exposure monitoring, and daily position controls. Oversee counterparty risk, settlement risk, and operational break management. Partner with Front Office as a trusted functional advisor while maintaining independence and escalation authority. Manage the FX settlements function, including nostro account management, payment processing, cash management, and regulatory reporting. Manage relationships with custodians, correspondent banks, settlement service providers, and CLS (if applicable). Identify and resolve settlement issues to minimize failures and ensure timely remediation. Design, implement, and maintain a comprehensive operational risk framework aligned with regulatory expectations (e.g., OCC, Fed, AML/KYC, sanctions). Partner with Risk and Compliance on issue identification, audits, regulatory examinations, and remediation efforts. Manage incident processes, including root‑cause analysis and corrective action implementation. Lead the build‑out or modernization of FX operational processes, including workflow re‑engineering and automation. Partner with Technology on system architecture, APIs, platform integration, and STP enhancements. Identify inefficiencies and champion digital tools, workflow optimization, and data‑driven decision‑making. Support onboarding and maintenance of FX systems (e.g., FXALL, Misys, GTSS, Bloomberg CMS, CLS, Omgeo/Alert). Provide functional leadership for FX operational activities. Serve as the operational escalation point for internal and external counterparties. Prepare reporting on operational health, risks, trends, capacity, and readiness. Build strong cross‑functional partnerships across Treasury, Markets, Middle Office, Finance, Legal, Compliance, Technology, and Risk. Qualifications 8-10 years of FX operations experience, including middle and back office responsibilities. Demonstrated expertise in FX trade lifecycle processes, settlement mechanics, and operational controls. Experience managing operational teams in a financial institution. Strong understanding of U.S. regulatory frameworks applicable to FX businesses. Clear and concise communication skills, with the ability to interact at senior levels. Professional certifications (e.g., CFA, FRM, CTP, ACT) preferred. Experience with CLS, multibank settlement platforms, or high volume multicurrency operations. Exposure to process automation, workflow transformation, and/or digital tools. Strong analytical capabilities with experience leveraging data to drive decisions (SQL, BI tools, or Python a plus). Education Bachelor’s degree in Finance, Economics, Accounting, or related field; or An equivalent combination of education and/or relevant professional experience may be considered in lieu of a degree. Special Instructions to Candidates Equal Opportunity City National Bank of Florida is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any status protected by federal, state, or Florida law. We comply with the ADA and applicable Florida laws. Interview Guidelines To ensure a fair interview process, the use of AI-enabled devices (e.g., AI glasses or similar technology) is not permitted during interviews. Accommodations If you require a reasonable accommodation to apply or participate in the hiring process, please contact our Talent Attraction team at View email address on click.appcast.io #J-18808-Ljbffr