Project Specialist - Construction Project Office, Full-time,

CET is hiring a Business Engagement Specialist! Are you energized by building relationships and connecting businesses with practical solutions that create meaningful environmental impact? CET is seeking a Business Engagement Specialist to connect businesses, institutions, and community partners with opportunities that advance waste reduction, energy efficiency, and other sustainable solutions. Join a collaborative, mission-driven team where your outreach, curiosity, and perspective can expand CET’s reach and support lasting change. As the Business Engagement Specialist, reporting to the Head of Sales, you will help businesses and institutions turn sustainability goals into action through CET’s waste reduction and energy efficiency programs. You will build relationships through outreach, networking, site visits, and community partnerships; identify customer needs and opportunities; You will also identify cross-program opportunities, share market insights, maintain accurate pipeline information in Salesforce, and advance CET’s carbon reduction mission. *Applicants for this field-based and remote work position must reside in South Central Massachusetts (Springfield are), Northwest Rhode Island, or Connecticut (Hartford area). Outreach & Lead Qualification : Conducts direct outreach to prospective customers, primarily for CET's waste reduction programs, using a mix of calls, email, networking, and in-person visits. Conducts site walks and photo documentation early in the outreach and engagement process, as appropriate, to gather information that supports Waste Resource Consultant work. Educates prospects about available program offerings and the cost and environmental benefits of participating. Assesses customer needs and qualifies opportunities against established qualification criteria before handoff to value stream teams. Develops and maintains targeted outreach lists aligned with program priorities and capacity. Value Stream Coordination & Conversion Support : Works closely with Value Stream Managers and their teams to carry out outreach and engagement activities consistent with established program priorities, qualification criteria, operational capacity, and customer needs. Keeps value stream teams informed of prospect activity and gathers the information needed to support smooth handoffs and customer service excellence. Value Stream Managers retain ownership of the customer relationship and project delivery. After handoff, follows up with customers, helps address obstacles, and flags stalled opportunities to the Head of Sales and appropriate value stream team for joint problem solving. Supports value stream teams in improving lead-to-project conversion outcomes. Partnership & Network Building : Identifies and cultivates relationships with stakeholder organizations, such as trade associations, municipal partners, chambers of commerce, haulers, and industry groups, that can refer businesses and institutions to CET's programs. Embeds in these networks through consistent participation, attending events, and representing CET professionally, including delivering presentations as needed. Identifies opportunities for customers to engage with CET's energy efficiency programs and other offerings, and routes those leads to the appropriate teams. Works across multiple programs and states, developing an understanding of varied market dynamics, stakeholder landscapes, program requirements, and customer needs to tailor outreach and engagement appropriately. Gathers and shares market information, customer feedback, and observed trends with the Head of Sales and value stream teams to inform outreach activities and continuous improvement. Pipeline & CRM Management : Maintains accurate, complete, and timely records of leads, partner activity, and customer communications in Salesforce. Tracks outreach activity, pipeline progress, and outcomes, including qualified leads, partner referrals, conversions, and associated impact such as tons diverted and emissions avoided, and provides this information to the Head of Sales and appropriate value stream teams. Shares observations and practical suggestions for improving outreach and handoff processes. Travels regularly throughout Connecticut, Massachusetts, and Rhode Island and bordering states as required. Acquires and maintains knowledge of waste reduction, energy efficiency, and related industry trends to support CET's leadership in the field. Supports outreach campaigns, events, and other business development initiatives as assigned. Bachelor's degree or an equivalent combination of relevant education and experience preferred. Minimum of 3–5 years of experience in outreach, business development, partnership development, or customer engagement, preferably in waste reduction, sustainability, or energy efficiency. Comfortable initiating conversations with new prospects, including cold outreach, and building relationships that lead to measurable results. Bilingual or multilingual capabilities that support communication with the communities CET serves are preferred, particularly in Spanish, Portuguese, Haitian Creole, Mandarin, or Experience with MS Office and CRM software required; Salesforce experience preferred. Ability to travel throughout the assigned service area and transport necessary work materials. Must have access to a reliable personal vehicle for work-related travel, maintain a valid driver's license, and have an acceptable Motor Vehicle Record. The physical and environmental requirements described below are representative of those needed to perform the essential functions of the position, with or without reasonable accommodation. Environment: This is a field-based and remote work position. The remote work setting must support reliable high-speed internet access, confidential conversations, and the effective performance of job responsibilities. The role also requires movement through a variety of business and institutional settings, including kitchens, loading docks, waste storage areas, and other "back-of-house" areas. Regularly sitting and using a computer; driving, walking and standing during site visits; typing or keying; and using a cell phone or camera to photograph sites as needed. Equipment Used: Includes, but is not limited to, a computer, cell phone or camera, automobile, and standard office equipment. Health, wellness, and paid time off benefits begin on your very first day with us, so you're supported from the start! At CET, we are committed to transparency and equity in our compensation practices. Additionally, this role has the potential for variable compensation based on performance. We also provide a monthly $85 stipend for home internet and/or phone expenses. Approved business mileage will be reimbursed at the current IRS standard mileage rate, and reasonable, necessary travel expenses will be reimbursed in accordance with the organization’s travel reimbursement policy. CET provides outstanding benefits, which include generous paid time off with vacation and personal/sick time; 8 paid holidays and 5 floating holidays; comprehensive medical and dental insurance with generous employer contributions; flexible spending health and dependent care accounts; life insurance, including an employer-paid group plan; disability insurance; an employer-paid Employee Assistance Program; and a retirement plan with a 3% company match. CET is celebrating 50 years as a mission-based nonprofit dedicated to helping people and businesses save energy, reduce waste, and implement sustainable solutions. We provide innovative, lasting solutions through hands-on, action-oriented work. Conducting residential and commercial energy audits and advising building owners on efficiency and electrification opportunities; Helping businesses reduce waste, including improving recycling or implementing wasted food diversion programs; Working with a municipal electric utility to build innovative financing and incentive programs to accelerate electrification; Designing outreach materials that help make green make sense for our target audience. The need to tackle climate change and rapidly decarbonize our economy makes our work more urgent than ever! All qualified applicants will receive consideration for employment without regard to race, color, religion, ancestry, national origin, genetic information, sex, pregnancy or a pregnancy-related condition, sexual orientation, gender identity, age, marital status, disability, military or veteran status, or any other characteristic protected under applicable federal, state, or local law. CET is committed to inclusion. Our Diversity, Equity, and Inclusion Framework spans all internal and external policies, practices, and services. We seek candidates who share this commitment to equity and find fulfillment in building an inclusive, welcoming culture and environment. We are committed to building a team that reflects the diversity of the communities we serve and encourage you to apply even if you do not meet every qualification. You may include military service assignments and verified volunteer work in your application. If you are an individual with a disability who needs a reasonable accommodation or assistance, contact us at View email address on click.appcast.io.