Compliance Coordinator

Compliance Coordinator

As a Compliance Coordinator with ISS Facility Services, you will provide oversight compliance to ensure all regulatory companies, policies and procedures are followed. This is a supervisory role, and this individual will be expected to approach leads and cabin cleaners to provide constructive feedback.

Responsibilities include:

• Comply with safety rules, policies and procedures, and stop at risk behavior of others and self
• Audit day-to-day operations for regulatory and procedural compliance
• Perform root cause analysis and recommend corrective actions where discrepancies are identified
• Perform thorough quality checks
• Ensure 100% compliance with the AA Cabin Appearance Manual
• Provide feedback to correct performance failures
• Track training and develop a plan to ensure all staff are 100% compliant on training records
• Ensure all safety cards are current in stock
• Report to Cabin Service Management with audit findings
• Meet with ISS GM to discuss any training and audit information
• Ensure all chemicals are properly labeled
• Fill in during staff shortage
• Perform other duties as assigned

Ideal candidate experience:

• Have the ability to recognize and understand safety signs and building warning systems
• Must be able to understand safety requirements and company handbook expectations
• Must be able to provide top notch customer service to ISS customers and guests
• Must be able to work a flexible schedule that may include days, evenings, weekends, and holidays
• Must be able to read and understand standard business documentation (e.g. contract language)
• Possess solid written and oral communication skills
• Have strong organizational and team building skills
• Must be a team player and committed to working in a quality environment

Physical demands & work environment:

• Lifting and carrying up to 50lbs
• Walking up and down stairs continuously
• Hearing Protection is required while working on the ramp
• Exposure to all outside weather conditions
• Will be working with chemicals in a confined space

HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.