Senior Process Improvement Analyst

Senior Process Improvement Analyst

Colorado Springs, CO

6-Month Contract-to-Hire

Conversion Salary: $86,000 - $96,000

(based on experience)

Primarily On-Site (potential hybrid

flexibility after onboarding)

About the Opportunity

We are

seeking a Senior Process Improvement Analyst to help drive operational

excellence across a large and complex organization. This role is ideal for

someone who enjoys partnering with leaders across multiple departments,

identifying opportunities for improvement, facilitating change initiatives, and

delivering measurable business outcomes.

Rather than

supporting a single team or business function, you'll work across the

organization, helping stakeholders optimize processes, improve service

delivery, and make data-driven decisions through continuous improvement

methodologies.

What You'll Be Doing

• Partner with leadership and departmental stakeholders to identify opportunities for operational improvement.
• Facilitate process improvement initiatives across teams and departments.
• Lead process mapping, customer journey mapping, and current-state/future-state analysis.
• Conduct training sessions, workshops, rapid improvement events, and strategic planning initiatives.
• Apply Lean, Six Sigma, DMAIC, and related methodologies to improve efficiency and effectiveness.
• Develop metrics, KPIs, and dashboards to measure improvement efforts and business outcomes.
• Create business cases and ROI analyses for proposed process improvements.
• Perform root cause analysis and leverage data to support decision-making.
• Develop reports, recommendations, and presentations for executive leadership.
• Support change management efforts and help drive stakeholder adoption of new processes.

Required Qualifications

Experience leading process improvement

initiatives across departments where you were not the subject matter expert.

Strong experience with:

• Process Mapping
• Customer Journey Mapping (CJM)
• Current-State / Future-State Analysis

Hands-on experience applying:

• Lean Methodology
• Six Sigma
• DMAIC
• Continuous Improvement Frameworks

Proven ability to:

• Influence stakeholders without direct authority
• Build consensus and gain buy-in
• Manage resistance to change
• Partner effectively with cross-functional teams

Strong presentation, facilitation, and

communication skills, including executive-facing interactions.

Preferred Qualifications

• Six Sigma Certification
• Shingo Certification
• Equivalent Continuous Improvement Certifications

Additional Skills

• Seven Quality Tools
• Root Cause Analysis
• Data Analysis and Trending
• Business Case Development
• Project Management Fundamentals
• Microsoft Office Suite
• Visio and/or Lucidchart
• Microsoft Project

What Makes This Role Interesting?

• Direct visibility with County leadership and executive stakeholders
• Opportunity to drive improvements across multiple agencies and departments
• Heavy focus on Customer Journey Mapping and service delivery improvement
• Ability to influence organizational change without being tied to a single function
• Meaningful work that improves the resident experience throughout El Paso County
• Strong leadership support for continuous improvement initiatives
• Opportunity to solve complex challenges that exist between teams, not just within them

Interview Process

• Initial Recruiter Screen
• In-Person Panel Interview

We reserve the right to pay above or below the

posted wage based on factors unrelated to sex, race, or any other protected

classification.

Eligibility

requirements apply to some benefits and may depend on your job classification

and length of employment. Benefits are subject to change and may be subject to

specific elections, plan, or program terms. This temporary role may be

eligible for the following: 

• Medical, dental & vision 
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D) 
• Short and long-term disability 
• Health & Dependent Care Spending Accounts (HSA & DCFSA) 
• Transportation benefits 
• Employee Assistance Program 
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract to Hire position based out of Colorado Springs, CO.

The pay range for this position is $41.00 - $46.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract to Hire position based out of Colorado Springs, CO.

This position is anticipated to close on Oct 28, 2026.

This is a fully onsite position in Colorado Springs,CO.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.