Retail Sales & Customer Experience Associate (Full-Time & Part-Time)

Job Description

Job Description

Retail Sales & Customer Experience Associate (Full-Time & Part-Time)

Locations: Stuart • Port St. Lucie • Palm Beach Gardens

Join One of the Treasure Coast's Most Trusted Jewelry & Pawn Companies
Colorado Pawn & Jewelry has proudly served the Treasure Coast for more than 40 years. As a locally owned and family-operated business, we've built our reputation on honesty, exceptional customer service, and lasting relationships with our community.

We're growing and looking for enthusiastic Retail Sales & Customer Experience Associates to join our team in Stuart, Port St. Lucie, and Palm Beach Gardens. Whether you're looking for full-time or part-time employment, we'd love to meet candidates who enjoy helping people, love sales, and thrive in a fast-paced retail environment, if you're bilingual in English and Spanish, have a positive attitude, are comfortable using computers, and enjoy learning about jewelry, luxury items, electronics, tools, collectibles, and more, this is an exciting opportunity to build a long-term career with a company that promotes from within.

Job Description
As a Retail Sales & Customer Experience Associate, you'll play an important role in delivering outstanding customer service while helping customers buy, sell, and pawn a wide variety of items. Every day brings something different—from assisting customers in finding the perfect piece of jewelry to evaluating tools, electronics, musical instruments, luxury watches, precious metals, and collectibles.

This position is ideal for someone who enjoys interacting with people, is confident using computers and technology, and thrives in a fast-paced retail environment. You'll use point-of-sale software, online marketplaces, and inventory systems throughout the day while building lasting customer relationships and contributing to the success of the store.

No two days are the same. You'll have the opportunity to learn about unique merchandise, develop valuable sales skills, and become part of a supportive team that values integrity, professionalism, and exceptional customer service.

What You'll Do

• Deliver exceptional customer service while creating a welcoming shopping experience.
• Assist customers with buying, selling, and pawn transactions.
• Build lasting customer relationships that generate repeat business.
• Sell jewelry, luxury goods, tools, electronics, and other merchandise.
• Use point-of-sale software, customer databases, email, and online platforms to complete transactions, manage inventory, and support online sales.
• Merchandise, organize, and maintain an attractive showroom.
• Test, clean, photograph, and prepare merchandise for sale.
• Assist with online listings and customer outreach.
• Follow up with customers to increase sales opportunities.
• Work closely with your team to meet sales goals while earning commission.

Qualifications

• Bilingual (English & Spanish) required
• Previous retail sales or customer service experience preferred.
• Jewelry, pawn, luxury retail, wireless sales, banking, hospitality, or commissioned sales experience is a plus.
• Comfortable using computers and learning retail software, including point-of-sale systems, internet research, email, and online listings.
• Strong communication and relationship-building skills.
• Self-motivated with a passion for sales and customer service.
• Reliable, professional, and team-oriented.
• Comfortable working in a fast-paced retail environment.
• Willingness to learn and grow with the company.

Pay & Benefits

• Competitive hourly pay
• Commission on sales with excellent earning potential
• Matching IRA retirement plan
• Health benefit subsidy
• Paid vacation and sick time
• Employee discounts
• Paid training and ongoing professional development
• Opportunities for advancement into leadership roles

Schedule

• Full-time and Part-time positions available
• Store hours include weekdays and Saturdays
• Closed every Sunday

Why Colorado Pawn & Jewelry?

When you join Colorado Pawn & Jewelry, you're joining more than a retail store—you're joining a company that values integrity, teamwork, innovation, and long-term career growth. Many of our employees have built successful careers here, and we're committed to investing in people who are motivated to succeed.

Every day is different. You'll interact with interesting customers, work with unique merchandise, and become part of a supportive team that values hard work, professionalism, and exceptional customer service if you're looking for a rewarding career with competitive pay, commission opportunities, and a workplace where you can grow, we'd love to hear from you.

Apply today and become part of the Colorado Pawn & Jewelry family!

Benefits

• Matching IRA retirement plan
• Health benefit subsidy
• Commission pay
• Employee discount
• Flexible scheduling
• Paid time off
• Paid training
• Career advancement opportunities

Language Requirement: Spanish & English (Required)

Work Location: In person (Stuart, Port St. Lucie, or Palm Beach Gardens)