Salesforce Technical Architect, Sales Engineering

Salesforce Technical Architect, Sales Engineering

Imagine what you could do here. At Apple, great ideas quickly have a way of becoming great products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what you could accomplish. The sales engineering teams focus is on design, and they lead the technical delivery for Apple's Sales Business. The position will provide architecture, design, development, and project management leadership across multiple projects. This technical architect role serves as hands-on advisors, using functional and/or technical knowledge, as well as Salesforce product knowledge of their client's business.

Description

We are looking for a dedicated Salesforce Technical Architect to design elite Salesforce applications for our evolving CRM requirements. You will be responsible for successfully designing and leading the successful delivery of complex Salesforce solutions for our customers. These technologies include—but are not limited to Salesforce products and APIs, Apex/LWC, mobile development technologies, and integration/ETL technologies. You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and won't fail at critical points. You have a good mix of technical and enterprise skills when it comes to architecting a solution. The solutions you design are built for the long-term and will scale with the customer's growth plans seamlessly. You have experience integrating systems via API's as well as a strong development background.

Responsibilities

• Provide oversight for Salesforce projects and design solutions based on best practices, focusing on point-and-click configurations.
• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
• Work with the development team to customize solutions and decide when custom development is necessary.
• Create prototypes and proof of concepts to clarify business needs.
• Design Data Models, Sharing and Visibility, and Business Process Automation.
• Define coding standards and conduct code reviews to ensure quality. Manage technical delivery for custom development, integrations, and data migrations in Salesforce.
• Occasionally participate in pre-sales activities, including discovery sessions and POC development.
• Collaborate with business stakeholders to define requirements and manage expectations.
• Translate these requirements into effective Salesforce solutions. Lead technical design sessions, document solutions, and identify gaps between current and desired states.
• Liaise with Salesforce product teams to support client implementations.

Minimum Qualifications

• 8+ years experience as a software engineer.
• 8+ years on the Salesforce platform.
• 4+ years experience as a Salesforce System Architect, Application Architect, or have a Technical Architect Certification.
• 4+ years of Salesforce technologies such as Apex, Aura, Lightning Web Components (LWC), and Salesforce integrations.
• BS or MS in Computer Science or equivalent experience.

Preferred Qualifications

• Proven experience designing complex, large-scale Salesforce architectures across multiple Salesforce Clouds (Sales Cloud, Service Cloud, Marketing Cloud, etc.).
• Understanding of systems architecture and ability to design scalable performance-driven solutions.
• Understanding of key design patterns and large data volume limitations and best practices.
• Understanding of data sharing and visibility considerations and how these play into platform architecture.
• Familiarity with platform authentication patterns (SAML, SSO, OAuth).
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, MuleSoft, marketing automation, reporting, etc.).
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
• Experience with platform security capabilities (TLS, SSL).
• Familiarity with any other CRM application (except Salesforce) will be a big plus.
• Familiarity with Java and related frameworks.
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).
• Familiarity with Javascript and front end technologies.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $181,100 and $318,400, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . Apple accepts applications to this posting on an ongoing basis.