Medical Assistant

Job Description

Job Description

Position: Aesthetic Medical Assistant

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Job Summary:

Aesthetic Medical Assistant is a pivotal role in delivering exceptional patient care. Assisting the provider with various tasks including recording patient updates in ERM, educating patients on services. Support pre-selling treatments, prepping treatment room, scheduling appointments, answering messages, and other administrative duties

Primary Responsibilities:

·         Patient Initial Assessment: Greet and escort patients to exam room. Update medication/skincare regimen as necessary.

·         Provider Support: Prepare products and all necessary patient information before the provider enters the exam room.

·         Photo Documentation: Take high-quality photos using an iPad or camera for patient records.

·         Exam Room Maintenance: Clean and sterilize exam rooms after patient visits.

·         Patient Communications: Respond to patient message throughout the day, setup appointments

·         Patient Checkout: Check out patients with payment and post-care plans.

Secondary Duties:

·         Cosmetic Services Preselling: Assist the provider with educating patients on cosmetic product indications, typical uses, and cost ranges.

·         Patient Education: Educate patients post-treatment plan establishment, ensuring they understand the plan, medication/products use, and compliance responsibilities.

·         Additional Tasks: Perform other duties as needed to support the clinic.

·         Industry and Marketing: Attend industry social events and support social media campaigns.

Education and Experience:

·         High school diploma required; college degree preferred.

·         Minimum of two years’ experience in a medical office, ideally within plastic surgery or aesthetic practices.

Essential Skills and Abilities:

·         Excellent communication skills.

·         Punctual and dependable

·         Empathetic towards patient needs and concerns.

·         Willing to train on skin anatomy and our practice offerings.

·         Effective problem-solving and analytical skills.

·         Credentialing and selling skills.

·         Highly organized with keen attention to detail.

·         Proactive in anticipating provider needs for patient treatments.