Assistant Studio Manager

Benefits Commission on Each Membership/Package Sale Competitive Hourly Rate/Annual Salary Employee Discounts Opportunity for Advancement Training & Development Competitive salary Flexible schedule Free food & snacks Free uniforms Wellness resources Job Summary Assistant Studio Manager part of the leadership team, this role is vital in helping to motivate and support team members in achieving studio goals while ensuring that operations run smoothly and guests are leaving feeling better than when they arrived. The Assistant Studio Manager must take ownership of Guest Experience and Sales and overall performance. The person in this role is a pivotal partner in the management of day-to-day activities focusing on achieving sales goals through membership sales and superior guest experience. The role is a unique opportunity for an individual looking to make a meaningful contribution to a cutting-edge organization in the health and wellness sector. Our team is highly passionate, goal-oriented, and committed to advancing the knowledge and benefits of IR Saunas, Red Light Therapy & Contrast Therapy. Responsibilities Maintaining high visibility and positive interaction with guests at all times. Ensuring guests receive hospitable, consistent, accessible, and courteous service. Leading the team with strong Membership Sales. This is measured with conversion percentage and sales performance charts. Maintaining the Studio at all times, including but not limited to Flipping the Sauna Suites after each guest checks out. Acting as a liaison between the Studio Management and Team Members. Assisting in the training, coaching, and development of team members. Resolving any guest complaints or membership issues with the highest level of customer service. Promoting the benefits of IR Saunas and the value of having a Perspire Sauna Studio Membership to guests. Understanding and speaking about the science, technology, and benefits of IR sauna, Chromotherapy, Contrast Therapy and Red Light therapy. Working closely with the Studio Management on the implementation of standard operating procedures, specifically managing and ensuring Membership Sales Associates and Studio Assistants are maintaining consistency and upholding daily expectations. Qualifications Excellent interpersonal skills to ensure clear, effective communication with all guests and team members. Results-driven and motivated to meet or exceed sales targets. Ability to lead and influence others to achieve goals. Superior customer service skills to mediate all situations with a calm, helpful demeanor. No-job-is-too-small attitude. Passionate about health and wellness. Consistently show a positive attitude & take responsibility for your own actions. Strong collaboration, organizational, and prioritization skills. Flexible and available to work varied shifts, including early mornings, evenings and weekends. #J-18808-Ljbffr Perspire Sauna Studio