Barista

Barista/Server

As a Barista/Server you'll be working with a high-performing and friendly group of people. Our stellar supervisors set the tone for each shift and help the team maintain quality, consistency, and top-tier service. You will be trained in all areas of the Front-of-House which creates some variation in your day-to-day but you will be given plenty of time and training to excel at each station. As a Barista/Server your top priority will be working with your teammates to facilitate the customer experience through excellent service and expert preparation of menu items. Black & Brew is a super busy cafe, so our shifts tend to fly by! We keep the work environment professional, but light, and actively strive to encourage and foster good working relationships. We want to be a place you enjoy coming to work! We believe you will find your role equally challenging and rewarding.

Here's a sampling of your responsibilities:

• Providing genuine and friendly customer service at all times.
• Cooperating with your shift supervisors as well as your excellent Back-of-House teammates and managers.
• Working through various shifts (opening, mid, and closing) with efficiency.
• Preparing and serving expertly crafted beverages which include lattes, frappes, teas and an assortment of other coffee house staples.
• Food running with an attention to detail for accuracy and quality.
• Table bussing and general cleanliness of the dining room and work areas.
• Order taking via Toast Point of Sale.
• Answering phone calls with excellent phone etiquette.
• Memorization of beverage recipes and menu ingredients.
• Compliance with food safety guidelines in all areas of the restaurant.
• Facilitating other Front-of-House duties as deemed necessary by the shift supervisor.
• A High School diploma or equivalent is desirable.

Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred.

Benefits:

• Employee discount
• Flexible schedule