Data Analyst

Data Analyst Job Duration: 12 months + possible ext. Job Address: Oakland, CA 94612 Work Location Type: Hybrid ServiceNow FSM Administrator Maintains, configures, and supports the ServiceNow FSM application. This role ensures scheduling tools, mobile workflows, inventory systems, and dispatcher interfaces operate smoothly to maximize technician efficiency. Key Responsibilities Platform Maintenance: Administer the ServiceNow FSM environment, managing upgrades and daily technical operations. Workspace Management: Configure and troubleshoot Dispatcher Workspace to streamline task assignments. Mobile Support: Optimize the Mobile Agent app for field technicians, including offline workflows. Data Models: Manage work orders, task dependencies, assignment rules, and territory planning. Inventory & Logistics: Configure parts management, stockrooms, and asset transfer rules. Core Configuration: Build UI policies, business rules, client scripts, ACLs, and system notifications. Required Skills & Qualifications Experience: 3+ years of direct experience with ServiceNow Platform Administration. Core Knowledge: Strong grasp of dynamic scheduling, map integrations, and mobile playbooks. Certifications: ServiceNow Certified System Administrator (CSA) and CIS-Field Service Management is Mandatory. Certifications: ServiceNow Certified System Administrator (CSA) and CIS-Field Service Management is MANDATORY. This is a hybrid role Metasys Technologies/NVISH is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status. #J-18808-Ljbffr Talentify.io