Office Aide I - 183 Days

Aide

Under close supervision provide reception and clerical assistance for the efficient operation of the campus office.

The essential functions, pursuant to the Americans with Disabilities Act, may include the characteristic duties and responsibilities noted herein, however, this list represents examples only, and is not a comprehensive listing of all functions and tasks performed by positions found in this job description.

• Model KISD core organizational beliefs and values; perform duties effectively and efficiently for the purpose of supporting and contributing to high student achievement.
• Provide program support and service delivery; communicate effectively within and across teams and participate in cross-functional work groups.
• Maintain a commitment to the District mission; model District expectations through personal leadership and actively support the efforts of others to achieve District goals.

Major Responsibilities and Duties

Reception and Phones

• Receive and direct incoming calls, take reliable messages, and route to appropriate staff.
• Greet visitors (e.g., public, parents, students, substitutes, vendors, etc.) respond to their inquiries and/or direct them to appropriate personnel in accordance with District and campus policies and procedures regarding building security.
• Maintain visitor log and issue visitor passes.
• Respond to emergency calls and notify appropriate parties to address immediate safety and/or security issues.
• Receive deliveries and disseminate materials and information to the appropriate parties.
• Assist parents in checking students in and out of school.
• Prepare and distribute student identification cards, bus passes, and parking stickers.
• Assist with the receipt and distribution of student materials, including homework requests.
• Process new student records, including requesting transcripts and records from other schools and setting up cumulative folder.
• Process and transmit requests for student information and transcripts.
• Call parents to verify student absences as needed.
• Assist with preparation of materials for mailing, including preparing labels, stuffing envelopes, etc.

Other

• May assist as the Health Clinic backup, administering student medications, monitoring diabetic students, and doing basic first aid.
• Responds to emergency radio calls, and alerts CPI Team and/or administrators for students/teachers needing immediate support.
• Receives initial parent complaints to resolve/forward to appropriate parties.
• Supervises students waiting in the office to speak with administrators.
• Attend and participate in faculty meetings and special events and serve on staff committees as required.
• Provide clerical assistance as needed including assisting with the scheduling of appointments.
• Ensure that all interactions with students, District personnel, and parents are supportive, courteous, and respectful.

Policy, Reports, and Law

• Maintain confidentiality.
• Develop and maintain systems for retrieval of information in support of all programs; compile, maintain, file, and secure all physical and computerized reports, records, and other required documents.
• Pursue Professional Development activities for self and assigned staff; ensure that Professional Development activities are aligned with District goals and initiatives and current professional research.
• Comply with all policies, operating procedures, legal requirements, and verbal and written directives.
• Comply with the Professional Code of Ethics and Standard Practices for Texas Educators.
• Follow District safety protocols and emergency procedures.
• Perform other related duties as assigned.

Qualifications

Education/Certification:

• High School Diploma or equivalent

Experience:

• One (1) year of clerical/secretarial experience (or related experience) in an office setting
• Experience in educational environment (preferred)

Special Knowledge/Skills/Abilities:

• Ability to operate multi-line phone system
• Effective public relations, organization, communication, and interpersonal skills
• Ability to read; understand and follow detailed written and verbal instructions
• Ability to speak, read, and understand English
• Ability to effectively present information in one-on-one situations
• Proficient in keyboarding and file maintenance

Supervisory Responsibilities:

• None

Mental/Physical Demands and Environmental Factors:

Tools/Equipment Used:

• Standard office equipment including personal computer and peripherals

Posture:

• Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting

Motion:

• Repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching

Lifting:

• Occasional light lifting and carrying (less than 15 pounds)

Environment:

• Work to be completed on-site from assigned school or building; regular exposure to noise and computer monitors
• No remote work

Mental Demands:

• Work with frequent interruptions; maintain emotional control under stress work; prolonged or irregular hours