Restaurant General Manager (GM)

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Please read the entire description below. Please only apply if you meet the requirements and are a serious applicant looking for a real opportunity and feel as if this could be a potential fit for you! Please be sure to submit the most updated and accurate version of your resume when you apply. We will be holding invite-only interviews IMMEDIATELY over the next week and will be contacting you to invite you to interview based on the contact information provided.

About Chicken Fire:

At Chicken Fire, we specialize in making Nashville-style Soulful Hot Chicken served with true southern hospitality. To us, food isn't just food, it's an experience. It's why everything we prepare to share with you is made fresh from scratch, from the sauces to the meat, without the use of any steroids or hormones. After all, we feel the food we make should be as natural as the passion we put into it. We want our Soulful Hot Chicken to be your favorite. Our commitment to being your favorite spot to dine reaches further than excellent cuisine. We want to create an experience for you with each bite. We believe a meal is more than satisfying your stomach, it should speak to your soul. We know regardless of the size of your challenge, life can leave you hungry for more than good food. With that in mind, we're here to open our kitchen and share our true southern hospitality with all of you. We want to be in this City Beautiful to build a home together with all of you. Because, at the end of the day, home is everyone's favorite place to eat.

We're looking to build a strong management team of driven and ambitious individuals for our Restaurant . We prioritize passion. Passion for great food, excellent service, and exponential growth. If you share our desire to bring these principles to life, you're a strength we'd like to see at Chicken Fire. Our managers need to be energetic and independent, while being comfortable working in a fast-paced environment. We're looking for strong willed individuals with positive attitudes and attentive minds. We want to grow with a team that welcomes challenge and makes it fun - a team that turns adversity to opportunity. If you share these principles and want to unite with others that share them too, join Chicken Fire! If you want to manage and grow a restaurant business that is quickly on the rise, join Chicken Fire! Lastly, if you're just a good person looking to contribute to something bigger, join Chicken Fire.

Position Summary: The General Manager (GM) is responsible for the overall management of the restaurant and its daily operations. The General Manager is responsible for promoting and maintaining a friendly, hospitable and inviting environment to ensure guest satisfaction and achieve restaurant profitability. The General Manager is responsible for promoting and maintaining a professional, clean and safe work environment for all employees.

Job Type: Full-time

Salary: $50,000-60,000

Benefits Offered:

• Paid time off
• Employee discounts
• Health Insurance
• Vision Insurance
• Dental Insurance

Essential Functions:

· Run a cost-effective and quality operation, ensuring all Company Policies, Procedures and Quality Standards are met.

· Maximize guest loyalty by promoting hospitality. Ensure guest satisfaction and excellent customer service. Handle guests concerns or complaints in a prompt and professional manner.

· Analyze, manage and control sales, profit and loss according to company standards and objectives. Maintain acceptable inventory levels according to company standards.

· Analyze guest satisfaction measures and other key performance data in order to make the best decisions for the restaurant.

· Maintain restaurant cleanliness in accordance with company quality standards. Ensure restaurant equipment is properly maintained. Able to properly operate all restaurant equipment.

· Ensure compliance with Occupational Safety & Health Act, as well as local health and safety codes.

· Clearly communicate and consistently adhere to company policies, standards, procedures and systems and hold employees accountable.

· Manage team member performance by planning, assigning and directing work responsibilities. Provide clear feedback, recognition and motivation. Administer performance reviews, coaching/counseling and discipline when appropriate. Lead, develop and train team members.

· Work closely with Area Managers and Human Resources to address and resolve employee issues in accordance with Company Policies and Procedures, as well as applicable federal and state laws.

· Maintain employee files and documentation in a locked cabinet. Ensure company compliance with federal and state regulations. Recruit, interview and select the most qualified candidates to fill hourly team member positions.

Additional Responsibilities That May Be Performed:

• Get to know the neighborhood and surroundings of the restaurant and take active interest in the community, its people and events.
• Preparing and sending requested information and/or reports to managers and/or other company representatives as needed.
• Other duties and responsibilities as assigned

Education, Experience and Skills Required:

• Minimum 5 years experience as a General Manager, Restaurant Manager, or Assistant General Manager, or Kitchen manager, or equivalent combination of education and related experience. Experience specific to a Fast Casual restaurant environment preferred and a plus but NOT required.
• Education, Experience and Skills Required: High school diploma or general education degree (GED). College degree preferred.
• Must be at least 21 years of age; hold a valid driver's license, maintain an acceptable driving record in accordance to Company Policy and retain automobile insurance coverage in at least the amount required by law.
• Proficient in Microsoft Windows and Microsoft Office.
• Familiarity with federal and state employment and safety regulations preferred.
• Ability to effectively manage, develop and coach employees.
• Ability to multi-task and meet deadlines.
• Ability to adapt easily to changing needs and demands.
• Ability to handle tough situations and disruptions calmly.
• Ability to read, write and speak in English
• Ability to read, interpret and communicate documents and materials such as policies, recipes, charts, employment/training materials, safety rules, operating manuals, maintenance instructions, etc.
• Ability to write routine reports and correspondence as needed.
• Ability to count and calculate figures and amounts such as discounts, proportions, percentages, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Certifications:

• Current Food Serve Safe Certificate and/or Food Safety Management Professional Certification IS REQUIRED

Internal Interactions:

This position interacts internally with different levels of the organization, including but not limited to Restaurant employees, Restaurant Managers, Restaurant Owners/Operators, Media Team members, etc.

External Interactions: This position interacts externally with guests, job applicants, vendors and community organizations.

Leadership Responsibility: Supervise, direct and manage the work of approximately 8 to 30 hourly employees, including hourly team leaders, in accordance with Company Policies and Procedures, as well as applicable federal and state laws.

Physical Requirements: The work area includes: food, ovens, mixers, food processors, knives, slippery floors, and, at time, high temperatures. It is a hands-on, non-smoking, restaurant setting involving constant interaction with customers, employees, managers and vendors.The ability to effectively communicate, identify food quality, tolerate heat and walk-in freezers, lift and/or maneuver up to 50 pounds, and stand/walk on hard surfaces during the course of the work day.While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts; extreme cold (non-weather) and extreme heat (non-weather).The noise level in the work environment is usually loud. While performing the duties of this job, the employee is regularly required to stand, talk and hear. The employee is frequently required to walk; use hands to finger, handle, or feel. The employee is frequently required to taste and/or smell.The employee is required to sit; grip and grasp with hands, reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl and bend at the waist. Specific vision abilities required by this job include Close vision, Peripheral vision, Depth perception and Ability to adjust focus

Required Certifications : ServSafe/Food Safety Management Certification

JOB TYPE: FULL-TIME

Hours per week : 45-60 hours per week. You will ALWAYS have at least 1-2 days OFF each week !

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• 10 hour shift
• 12 hour shift

Application Question(s):

• *MUST ANSWER to be considered for the position * Please share a little about yourself, and your experience, and why you believe you would be a good fit for this position:

Experience:

• Management & Leadership in Restaurants/Kitchens/Food Service: 5 years (Required)

License/Certification:

• Driver's License (Required)
• Food Safety MANAGER Certification (Servsafe or NRFSP) (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Orlando, FL 32803 (Required)

Work Location: In person