Guest Experience Shift Lead

What you'll bring to the team Are you the kind of person who can light up a room, lead a team, and turn everyday moments into unforgettable experiences? If you thrive in a fast‑paced, fun environment and love working with families and kids, this could be your perfect next step. Step into a leadership role where every shift is active, fast‑paced, and focused on creating unforgettable guest experiences. Lead a team, solve problems on the go, and help bring a world‑class attraction to life every day. Qualifications & Experience What your shift looks like Every day is a little different, but you’ll typically: Lead and support frontline team members during your shift Help keep guest flow smooth and energy high Step in to solve problems quickly and calmly Support attractions and daily operations Make sure guests have a safe, fun, and seamless experience Be the go‑to person when the team needs direction This role is a great fit if you: Enjoy leading or supporting a team in a busy environment Like being active and working directly with people Stay calm when things get fast‑paced Naturally step up when others need help Want to grow into leadership in attractions, hospitality, or retail Previous leadership or shift experience is helpful — but not required if you bring the right attitude and people skills. What you’ll bring Strong communication and teamwork skills A positive, guest‑first mindset Ability to stay organized during busy periods Reliability and willingness to lead by example Flexibility to work evenings, weekends, and holidays Benefits What we offer A fun, fast‑paced attraction environment Opportunities to grow into leadership roles A supportive team culture Free/discounted attraction benefits (if applicable) Training and development support The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Pay Range USD $18.75/Hr. #J-18808-Ljbffr LEGOLAND Discovery Centre