Access Associate
Jobtailor
Responsibilities Provides knowledge, expertise and guidance to a team of access associates; assist in training new employees; serve as a resource to others in the resolution of complex issues Manage incoming calls and provide necessary information; greet patients and/or their representatives and provide direction as needed; schedule patient appointments; interview patients and/or their representatives to obtain necessary information Complete the registration process for patients and/or their representatives; verify insurance eligibility/coverage and obtain necessary pre-certifications/authorizations when applicable Collect/process co-payments, deductibles and/or other types of payments; provide cost estimates when applicable; review charges in charge review WQs for completeness and accuracy Requirements Three (3) years of related work experience in a healthcare or customer service setting Ability to lead and take direction Basic computer skills Excellent customer service and communication skills #J-18808-Ljbffr
Vacancy posted 5 days ago
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